Sales Associate
2 days ago
We are seeking a highly motivated and customer-focused Sales Associate to join our team at Rack Room Shoes. As a Sales Associate, you will be responsible for providing exceptional customer service, maintaining a clean and organized store environment, and meeting sales and work goals.
Key Responsibilities- Provide excellent customer service by being aware of and adhering to company service standards.
- Maintain awareness of all current sales promotions and effectively communicate them to customers.
- Ensure merchandise is well-arranged and merchandised properly, and maintain cleanliness and organization of all areas within the store.
- Develop and maintain necessary product knowledge and fitting skills to assist customers in finding the perfect shoe.
- Maintain an awareness of Loss Prevention concerns involving customers and staff members.
- Participate in physical inventories, assist in shipping and receiving merchandise, and participate in merchandise placement on the sales floor when needed.
- Process all sales and POS terminal transactions in accordance with policy and procedure.
- Interpersonal skills necessary to deal effectively with external contacts (primarily customers) and with all levels of employees.
- Basic communication (both verbal and non-verbal), organization, and math skills.
- Experience in retail sales, preferably specialty retail or footwear.
- Basic knowledge of the policies and procedures.
- Basic visual merchandising skills and an understanding of the Store Presentation Standards.
Rack Room Shoes is a family footwear retailer offering a wide selection of nationally recognized brands and exclusive private brands. We strive to provide an exceptional shopping experience for our customers and are committed to equal employment opportunities for all employees and applicants.
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