Systems Analyst and Business Process Expert
3 days ago
**Estimated Salary:** $60,000 - $80,000 per annum based on location and experience.
Job ResponsibilitiesThis role involves providing technical support for business-specific applications, maintaining optimal function of HR systems, and managing permissions and access to these systems. The successful candidate will be responsible for escalation of problems to the Director of HR Services as necessary.
**Key Responsibilities:*** Provide technical support for business-specific applications* Maintain optimal function of HR systems* Manage permissions and access to HR systems* Escalate problems to the Director of HR Services as necessary
RequirementsTo be successful in this role, you will need to possess excellent analytical and problem-solving skills, as well as strong communication and interpersonal skills. You should have experience in system administration, project management, and business analysis, and be proficient in SQL queries. Familiarity with ITIL and ITSM methodologies is also desirable.
**Essential Skills:*** System administration* Project management* Business analysis* SQL queries* ITIL and ITSM methodologies
Work EnvironmentThe successful candidate will work closely with end users, IT services department, and other stakeholders to ensure the smooth operation of business-specific applications. This role requires a high degree of customer service, technical expertise, and timeliness, as well as the ability to work effectively in a team environment.
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