Senior Retail Operations Manager
4 weeks ago
Senior Retail Operations Manager
Victra is seeking a highly motivated and experienced Senior Retail Operations Manager to lead multiple locations and drive sales growth. As a key member of our leadership team, you will be responsible for supervising sales teams, providing support, and implementing company vision.
Responsibilities:
- Drive profitability and performance of multiple stores
- Balance time effectively to drive maximum performance
- Select and retain talent based on business needs
- Show, teach, and coach sales teams
- Provide ongoing sales training and support to exceed sales, retention, quality, and service objectives
- Engage in sales strategy development to showcase products and services effectively
- Drive new initiatives and communicate effectively to store teams
- Ensure store employees meet and/or exceed defined monthly sales and operational metrics
- Develop and implement sales tools and initiatives
- Maintain retail inventory compliance
- Engage in business operations including budgeting, forecasting, analyzing, and providing sales reports
- Own store success and take ownership for store employees' work-related needs, store leadership, staffing, and scheduling
What We Offer:
- Paid Training
- Premium Health, Dental, and Vision Insurance
- Paid Maternity Leave
- K Match
- Tuition Reimbursement
- 50% off Verizon Service
- VNation Disaster Relief
- Referral Bonus
- Diversity, Equity, & Inclusion Employee Resource Groups
- Frequent Contests
- Career Advancement Opportunities
Compensation:
Base Pay: $42,000.00
Pay rates include base pay at the above rate, with the opportunity to earn a monthly Multi Unit General Manager bonus. The average #all-in pay is $ per year for this role.
Requirements:
- 2 years in a leadership/supervisory role
- Management experience in a commissions-based sales environment
- Proven track record of achieving challenging team and individual sales goals
- Balanced multiple opposing priorities in a multifaceted environment
- Set goals, evaluated performance, and developed a high-performing team
- Basic interview skills and enhanced staffing knowledge
- Willingness to work evenings, weekends, holidays, November through December, and/or during peak vacation periods
- At least 18 years of age
- Legally authorized to work in the United States
Physical Requirements:
- Ability to lift ten pounds
- Ability to stand for long periods of time
Training Requirements:
All Sales Consultants must attend and complete a four-day New Hire University (NHU) training program within two weeks of their official start date. This class may include overnight travel at the company's expense. Various online and computer-based training will be required throughout your employment with Victra.
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