Valet Parking Attendant
1 week ago
Ace Parking is a leading parking management expert with a strong commitment to customer service and community involvement. With over 72 years of experience, we have established a reputation for excellence and a culture that values accountability, communication, family, exceptional service, and profitability.
About the PositionWe are seeking a highly motivated and customer-focused individual to join our team as a Valet Parking Attendant. As a key member of our team, you will be responsible for providing exceptional customer service, ensuring the safe and efficient parking of vehicles, and maintaining a clean and organized parking lot.
Responsibilities- Promptly and safely park and retrieve vehicles following company policies and procedures.
- Maintain accurate records of parked vehicles and ensure keys are securely stored.
- Adhere to company policies and safety guidelines at all times.
- Greet guests warmly and professionally, establishing a positive first impression.
- Effectively communicate parking procedures and fees to guests.
- Assist customers with any questions or concerns they may have, and handle any issues in a calm and professional manner.
- Coordinate with fellow team members to ensure efficient service delivery.
- Foster a collaborative and supportive team environment, treating colleagues as an extension of your work family.
- Assist team members during peak times or when needed, promoting a sense of unity and cooperation within the department.
- Provide outstanding customer service by promptly assisting guests with their parking needs and answering any questions or concerns.
- Exhibit a friendly and courteous demeanor, always willing to go the extra mile to meet guest expectations.
- Maintain cleanliness and organization of the parking lot and surrounding areas, including clearing any debris or trash.
- Provide additional customer service assistance as needed, such as carrying bags or assisting with directions.
- Maximize revenue by efficiently managing parking spaces and ensuring all fees are collected accurately.
- Report any maintenance issues or equipment malfunctions promptly to minimize downtime.
To be successful in this role, you should possess excellent communication and interpersonal skills, a strong sense of accountability and responsibility, and the ability to work effectively in a team environment. Previous valet or customer service experience is a plus.
What We Can Offer YouWe offer a competitive hourly wage, plus tips, and a comprehensive benefits package, including medical, dental, vision, life insurance coverage, flexible spending accounts, and a 401(k) plan. We also offer vacation, sick, and holiday time off, as well as discount programs.
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