Valet Parking Attendant

1 week ago


San Antonio, Texas, United States Ace Parking Full time
About Us

Ace Parking is a leading parking management expert with a strong commitment to customer service and community involvement. With over 72 years of experience, we have established a reputation for excellence and a culture that values accountability, communication, family, exceptional service, and profitability.

About the Position

We are seeking a highly motivated and customer-focused individual to join our team as a Valet Parking Attendant. As a key member of our team, you will be responsible for providing exceptional customer service, ensuring the safe and efficient parking of vehicles, and maintaining a clean and organized parking lot.

Responsibilities
  • Promptly and safely park and retrieve vehicles following company policies and procedures.
  • Maintain accurate records of parked vehicles and ensure keys are securely stored.
  • Adhere to company policies and safety guidelines at all times.
  • Greet guests warmly and professionally, establishing a positive first impression.
  • Effectively communicate parking procedures and fees to guests.
  • Assist customers with any questions or concerns they may have, and handle any issues in a calm and professional manner.
  • Coordinate with fellow team members to ensure efficient service delivery.
  • Foster a collaborative and supportive team environment, treating colleagues as an extension of your work family.
  • Assist team members during peak times or when needed, promoting a sense of unity and cooperation within the department.
  • Provide outstanding customer service by promptly assisting guests with their parking needs and answering any questions or concerns.
  • Exhibit a friendly and courteous demeanor, always willing to go the extra mile to meet guest expectations.
  • Maintain cleanliness and organization of the parking lot and surrounding areas, including clearing any debris or trash.
  • Provide additional customer service assistance as needed, such as carrying bags or assisting with directions.
  • Maximize revenue by efficiently managing parking spaces and ensuring all fees are collected accurately.
  • Report any maintenance issues or equipment malfunctions promptly to minimize downtime.
About You

To be successful in this role, you should possess excellent communication and interpersonal skills, a strong sense of accountability and responsibility, and the ability to work effectively in a team environment. Previous valet or customer service experience is a plus.

What We Can Offer You

We offer a competitive hourly wage, plus tips, and a comprehensive benefits package, including medical, dental, vision, life insurance coverage, flexible spending accounts, and a 401(k) plan. We also offer vacation, sick, and holiday time off, as well as discount programs.



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