Client Advocate II

4 weeks ago


CT United States CVS Health Full time
Job Summary

We are seeking a highly skilled Client Advocate II to join our team at CVS Health. As a Client Advocate II, you will play a critical role in supporting the service and administration of Meritain products, specializing in SimplePay, to achieve client satisfaction and profitable growth.

Key Responsibilities
  • Develop clear and compelling solutions to address client's changing needs based on operational performance
  • Collaborate with internal partners to drive service excellence
  • Support client retention
  • Servicing assigned book of business
  • Acts as the single point of contact for client's operational inquiries and escalated issues
  • Provides plan document interpretation and ensures the client's questions are addressed
  • Conduct client portal training
  • Supports operational departments to enhance the member experience through improved workflows and process improvements
  • Identify opportunities that support account owners in developing and delivering strategic plan
Requirements
  • 5+ Years Customer Service Experience
  • Enhanced communication skills which include facilitating meetings, mentorship, and presentation skills
  • Ability to work cross functionally within the organization
  • Proficiency with desktop software applications such as e-mail, Word, PowerPoint, TEAMs
Preferred Qualifications
  • SalesForce Experience
  • Experience servicing Clients/Brokers
  • Health insurance industry experience
What We Offer

We offer a competitive salary range of $46,112,200.00, as well as a comprehensive benefits package, including medical, dental, and vision benefits, 401(k) retirement savings plan, and employee stock purchase plan. We also offer paid time off, paid holidays, and a CVS store discount.

We are an equal opportunity and affirmative action employer. We do not discriminate in recruiting, hiring, promotion, or any other personnel action based on race, ethnicity, color, national origin, sex/gender, sexual orientation, gender identity or expression, religion, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.


  • Client Advocate

    2 days ago


    Jacksonville, FL, United States SS&C Technologies Full time

    Client AdvocateLocationsJacksonville, FL | Hybrid | Remote_FLGet To Know The Team: SS&C Advent, a leading provider of innovative software and services for the global investment management industry, is seeking a Client Advocate to join our industry leading Black Diamond Service Team. In this role, you will join a dynamic team as an integral part of the...

  • Billing Specialist II

    4 weeks ago


    , IL, United States Advocate Health Full time

    Job SummaryWe are seeking a highly skilled Billing Specialist II to join our team at Advocate Aurora Health. In this role, you will be responsible for daily claims submissions, prebilling and follow-up activity on open insurance claims, and timely and accurate communication with internal teams and external customers.Key ResponsibilitiesResponsible for daily...

  • Fund Accountant

    3 weeks ago


    , CT, United States Gen II Fund Services Full time

    Job Summary: We are seeking a highly skilled Fund Accountant to join our team at Gen II Fund Services, LLC. As a Fund Accountant, you will be responsible for providing accounting services, including the preparation and processing of transactions and financial statements with supporting schedules and work papers.Key Responsibilities:Cash Processing and Bank...


  • Elgin, IL, United States Advocate Health Full time

    Advocate Health has a fantastic opportunity for anesthesiologists to come practice at a Level II community hospital in Chicago's northwest suburbs. Advocate Sherman Hospital in Elgin Illinois has provided care to the community for over 134 years. You will be part of a team of dynamic clinicians dedicated to our patients and focused on exceptional outcomes....


  • Elgin, IL, United States Advocate Health Full time

    Advocate Health has a fantastic opportunity for anesthesiologists to come practice at a Level II community hospital in Chicago's northwest suburbs. Advocate Sherman Hospital in Elgin Illinois has provided care to the community for over 134 years. You will be part of a team of dynamic clinicians dedicated to our patients and focused on exceptional outcomes....


  • Elgin, IL, United States Advocate Health Full time

    Join one of the nation s largest, most respected health systems and experience what it means to live well. Advocate Health is seeking a Non-Invasive Cardiologist to join our physician-led medical group and serve its patients at Advocate Sherman Hospital in Elgin, Illinois. This location has 4 interventional cardiologists, 3 non-invasive cardiologists, 2...


  • Elgin, IL, United States Advocate Health Full time

    Join one of the nation s largest, most respected health systems and experience what it means to live well. Advocate Health is seeking a Non-Invasive Cardiologist to join our physician-led medical group and serve its patients at Advocate Sherman Hospital in Elgin, Illinois. This location has 4 interventional cardiologists, 3 non-invasive cardiologists, 2...


  • Wellesley, MA, United States Deland, Gibson Insurance Associates Inc. Full time

    Client Advocate, Personal LinesClassification: Salary-ExemptLocation: Wellesley, MAJob Type: Full TimeGreat job opportunity with a well-established, Five Star Accredited Insurance Agency! Voted as one of the Best Agencies to Work for through the Insurance Journal.The Client Advocate plays a crucial role on our Personal Lines team, working closely with...


  • Wellesley, MA, United States Deland, Gibson Insurance Associates Inc. Full time

    Client Advocate, Personal LinesClassification: Salary-ExemptLocation: Wellesley, MAJob Type: Full TimeGreat job opportunity with a well-established, Five Star Accredited Insurance Agency! Voted as one of the Best Agencies to Work for through the Insurance Journal.The Client Advocate plays a crucial role on our Personal Lines team, working closely with...


  • Wellesley, MA, United States Deland, Gibson Insurance Associates Inc. Full time

    Client Advocate, Personal LinesClassification: Salary-ExemptLocation: Wellesley/Franklin/Dennis Port/Worcester, MAJob Type: Full TimeGreat job opportunity with a well-established, Five Star Accredited Insurance Agency! Voted as one of the Best Agencies to Work for through the Insurance Journal.The Client Advocate plays a crucial role on our Personal Lines...


  • , IL, United States Advocate Aurora Health Full time

    Job SummaryWe are seeking a highly skilled Ultrasound Technologist Level II to join our team at Advocate Aurora Health. As a key member of our diagnostic imaging team, you will be responsible for performing high-quality ultrasound examinations, providing exceptional patient care, and collaborating with radiologists to ensure accurate diagnoses.Key...


  • , TX, United States Worldpay Full time

    Unlock Your PotentialAre you ready to take your career to the next level? We're looking for a talented Client Service Representative II to join our dynamic team at Worldpay. As a key member of our customer support team, you'll play a vital role in delivering exceptional service to our clients and driving business growth.What You'll Own• Serve as the...

  • Per Diem

    3 months ago


    Lake Villa, IL, United States Advocate Aurora Health Full time

    Advocate Aurora Health is seeking a per diem / prn Ultrasound Technologist Level II for a per diem / prn job in Lake Villa, Illinois.Job Description & RequirementsSpecialty: Ultrasound TechnologistDiscipline: Allied Health ProfessionalDuration: OngoingShift: daysEmployment Type: Per Diem Major Responsibilities:Positioning of patients and proper selection of...

  • Client Services

    4 days ago


    Somers, CT, United States Stateline Senior ServicesStateline Financial Services Full time

    About Stateline Senior ServicesStateline Senior Services was founded in Somers, Connecticut, to specialize exclusively on the insurance and investment needs of the retired and soon-to-retire. Stateline helps clients find the best Medicare coverage for their situation and provides wealth planning services to help them get the most from retirement.  Stateline...


  • Sedona, AZ, United States Flagstar Bank Full time

    The Branch Banking Client Consultant II provides best in class experience by resolving concerns and providing various product details that focus on meeting the financial needs of our clients. Focuses on client management, client retention, and introductions to key bank partners (Mortgage, Business Banking) to ensure our clients have access to experts who can...

  • Gastroenterologist

    4 weeks ago


    Chicago, IL, United States Advocate Health Full time

    Advocate Trinity Hospital, on Chicago s Southeast Side, has provided high-quality, compassionate care for more than 120 years. A designated Primary Stroke Center, the hospital s board-certified physicians also provide advanced cardiac care, bone, joint and other advanced surgery as well as a limb salvage program that serves as a model for other health care...

  • Gastroenterologist

    4 weeks ago


    Chicago, IL, United States Advocate Health Full time

    Advocate Trinity Hospital, on Chicago s Southeast Side, has provided high-quality, compassionate care for more than 120 years. A designated Primary Stroke Center, the hospital s board-certified physicians also provide advanced cardiac care, bone, joint and other advanced surgery as well as a limb salvage program that serves as a model for other health care...


  • Elgin, IL, United States Advocate Health Full time

    Join one of the nation s largest, most respected health systems and experience what it means to live well. Advocate Health is seeking a Hematology/Oncology physician to join our physician-led medical group and serve its patients at Advocate Sherman Hospital in Elgin, IL Job details 1.0 FTE Hematology/OncologySub-specialization possible20% Inpatient vs 80%...

  • Surgery - Breast

    4 weeks ago


    Elgin, IL, United States Advocate Health Full time

    Join one of the nation s largest, most respected health systems and experience what it means to live well. Advocate Health is seeking a Breast Surgeon to join our physician-led medical group and serve its patients at Advocate Sherman Hospital in Elgin, IL.Job details 1.0 FTE Admin/Clinical SupportEPIC EMR100% breast surgeryRobotics/minimally invasive General...


  • Elgin, IL, United States Advocate Health Full time

    Join one of the nation s largest, most respected health systems and experience what it means to live well. Advocate Health is seeking a Hematology/Oncology physician to join our physician-led medical group and serve its patients at Advocate Sherman Hospital in Elgin, IL Job details 1.0 FTE Hematology/OncologySub-specialization possible20% Inpatient vs 80%...