Sales Associate

14 hours ago


Fairfield, California, United States The Children's Place Full time
Job Title: Sales Associate

Job Summary:
The Sales Associate will play a vital role in supporting the Store Leadership Team to achieve all company goals and initiatives. This role requires excellent customer engagement, effective communication, and a strong understanding of product knowledge and selling techniques. The Sales Associate will maintain company standards of all merchandise presentation, replenishment, and sizing while ensuring a new and clean store and backroom environment.

Key Responsibilities:

  • Provide exceptional customer service by greeting and acknowledging customers, responding to their needs, and offering solutions to meet their expectations.
  • Effectively communicate the value and quality of our merchandise, highlighting current promotions and offering alternatives for out-of-stock items.
  • Exercise sound judgment in addressing customer concerns and demonstrating the appropriate level of selling skills to positively impact conversion.
  • Ensure accurate and efficient service at the cashwrap, educating customers on the benefits of the PLACE Card.
  • Maintain stock levels, ensuring all sizes and styles are represented, and follow company standards for merchandise presentation, signage, and display.
  • Support and maintain a neat, clean, and organized stockroom, adhering to customer-ready and safety requirements.
  • Perform daily housekeeping duties to company standards and guarantee company assets by adhering to Loss Prevention procedures.
  • Inform Store Leadership Team of maintenance and facility needs promptly to ensure a clean and safe environment for customers and associates.
  • Contribute focused, well-managed efforts towards achievement of store goals and exhibit flexibility in processing stock when necessary.

Requirements:

  • High School diploma or equivalent
  • Previous retail experience preferred
  • Must be at least 18 years of age

Skills and Behaviors:

  • Excellent customer engagement and communication skills
  • Demonstrated time management and organizational skills
  • Ability to work in a team environment and adapt to changing priorities
  • Ability to work a flexible schedule to meet business needs, including weekends, overnights, evenings, and call-in shifts
  • Ability to maneuver on the sales floor and stockroom, climb a ladder, lift, and carry up to 50 lbs

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