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Route Sales Representative

2 months ago


Santa Rosa, California, United States Alsco Full time
Job Summary

The Route Sales Representative is a key member of our sales team, responsible for meeting customer needs through up-selling and cross-selling, and providing exceptional customer service. This role requires a strong ability to build relationships, communicate effectively, and manage customer needs.

Key Responsibilities
  • Solicit new customers and up-sell/cross-sell products to ensure a profitable product mix.
  • Actively participate in promotions and contests, training, and audits to ensure compliance with company policies and procedures.
  • Follow company policies and procedures regarding customer installation, management, and service.
  • Ensure customer loyalty and retention through outstanding customer service and relationship-building.
  • Safely operate a delivery vehicle, following all applicable laws and company policy.
  • Handle and process customer payments, maintain accurate route paperwork, and ensure timely and correct deliveries.
  • Monitor and report competitive activity, and maintain service agreements and inventories.
Requirements
  • Valid driver's license and CDL when applicable.
  • Excellent driving record, with a minimum of one year of safe and successful driving experience.
  • Excellent customer service and sales skills, with the ability to communicate effectively and build strong relationships.
  • Ability to recognize colors, sizes, and types of products, and count, add, and subtract accurately.
  • High school graduation or similar experience.
Working Conditions

This role requires daily travel by delivery vehicle within a route, and working in various environments, including industrial laundry facilities, service centers, and depots. The physical demands of this role include sitting, grasping, driving, stooping, climbing stairs, moving carts up to 500 lbs, lifting up to 75 lbs, standing, walking, writing, speaking, and hearing.