IT Support Specialist

2 weeks ago


Greensburg, Pennsylvania, United States AA2IT Full time

Position: Desktop Support Technician

We are seeking a proficient Desktop Support Technician to provide exceptional technical assistance within a prominent organization. If you are dedicated to delivering outstanding customer support and possess experience in desktop troubleshooting, we would like to connect with you.

Key Responsibilities:

  • Address user inquiries and deliver remote or on-site assistance
  • Diagnose and resolve issues related to systems, office equipment, hardware, and software applications
  • Oversee the setup and installation of equipment in conference rooms
  • Track calls, incidents, and service requests utilizing company-specific tools

Essential Qualifications:

  • Strong Customer Service Skills
  • Experience in Desktop Support (Windows 10 and Office 365)

Work Hours: Standard business hours, Monday through Friday, 8am to 5pm. No overtime or on-call duties required.

Experience Required: At least 3 years of experience in Enterprise Desktop Support and Imaging.

Preferred Certifications: CompTIA A+ certification is advantageous.

If you are a committed Desktop Support Technician looking for a rewarding opportunity in a vibrant environment, we encourage you to consider this position.



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