Patient Access Operations Director

1 day ago


Des Moines, Iowa, United States Trinity Health Corporation Full time
About the Role

We are seeking a highly skilled Patient Access Operations Director to join our team at Trinity Health Corporation.

Salary: $85,000 - $110,000 per year

The ideal candidate will have a strong background in hospital Patient Access operations and leadership experience. This role requires excellent communication and problem-solving skills, as well as the ability to work effectively in a fast-paced environment.

Job Description

Responsibilities:

  • Supervise and coordinate patient access operations, including registration, admissions, and financial clearance.
  • Maintain accurate records and reports, ensuring compliance with regulatory requirements.
  • Collaborate with clinical staff and other departments to ensure seamless patient flow and efficient use of resources.
  • Develop and implement process improvements to enhance patient satisfaction and operational efficiency.
  • Provide training and coaching to staff members to ensure they have the necessary skills and knowledge to perform their duties effectively.
  • Monitor and analyze data to identify trends and areas for improvement, making recommendations for changes as needed.

Required Skills and Qualifications

Education: High school diploma or equivalent required; bachelor's degree in healthcare administration or related field preferred.

Experience: Minimum 5 years' experience in hospital Patient Access operations, with at least 2 years in a supervisory or leadership role.

Skills:

  • Excellent communication and interpersonal skills.
  • Ability to work effectively in a fast-paced environment.
  • Strong analytical and problem-solving skills.
  • Proficient in Microsoft Office, including Excel, Word, and PowerPoint.
  • Knowledge of medical terminology and third-party payers.

Benefits

Trinity Health offers a comprehensive benefits package, including:

  • A competitive salary range of $85,000 - $110,000 per year.
  • A generous retirement plan, including a 401(k) matching program.
  • A comprehensive health insurance package, including medical, dental, and vision coverage.
  • A wellness program, including gym membership reimbursement and on-site fitness classes.
  • A tuition reimbursement program, helping you achieve your educational goals.

Other Requirements

This role requires:

  • A high level of accuracy and attention to detail.
  • Ability to maintain confidentiality and handle sensitive information.
  • Flexibility to adapt to changing priorities and deadlines.
  • Strong organizational and time management skills.


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