Veterinary Receptionist
3 weeks ago
We are seeking a highly skilled and compassionate Veterinary Receptionist to join our team at ABC Animal Hospital. As a key member of our front office team, you will be responsible for providing exceptional customer service to our clients and their pets.
Key Responsibilities- Greet clients and pets, and provide a warm welcome to our hospital.
- Answer phone calls, respond to emails and text messages, and assist clients with their queries.
- Schedule appointments and manage our calendar to ensure smooth operations.
- Check clients and pets in and out, handle payments, and maintain accurate records.
- Procure necessary documentation from owners and other hospitals, and ensure seamless communication with clients.
- Provide basic information and advice to clients regarding veterinary services and products.
- Assist veterinarians and veterinary technicians with administrative tasks as needed.
- Maintain a clean and organized front office area, ensuring a welcoming environment for our clients.
- High school diploma or equivalent, with a minimum of one year of experience in a veterinary hospital or related field.
- Excellent communication and interpersonal skills, with the ability to multitask and work in a fast-paced environment.
- Strong attention to detail and accuracy, with a focus on providing exceptional customer service.
- Flexibility to work weekends, with a commitment to providing outstanding service to our clients.
- A competitive salary and benefits package, including health and dental insurance, 401(k), and employee discounts.
- A dynamic and supportive work environment, with opportunities for growth and development within the company.
- A comprehensive training program, to ensure you have the skills and knowledge needed to excel in your role.
We are an equal opportunities employer, committed to providing a welcoming and inclusive environment for all our employees and clients. If you are passionate about delivering exceptional customer service and working with animals, we encourage you to apply for this exciting opportunity.
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