Fitness Club Representative
4 days ago
Planet Fitness seeks a highly motivated and customer-focused Membership Support Expert to join our team. As a key member of our staff, you will be responsible for delivering exceptional service to our members and ensuring their needs are met throughout their fitness journey.
Key Responsibilities
- Welcome and assist members, prospective members, and guests in a friendly and courteous manner.
- Manage front desk operations, including phone calls, membership sales, and account management.
- Support the Member Services Manager in achieving sales targets and club goals.
- Maintain accurate records and reports as required.
- Collaborate with other departments to ensure seamless communication and efficient workflow.
Requirements
- Previous customer service experience, preferably in a fitness or retail environment.
- Strong communication and interpersonal skills.
- Ability to work in a fast-paced environment and adapt to changing priorities.
- Basic computer skills, including Microsoft Office and Point-of-Sale systems.
- High School diploma or equivalent required; 18 years of age or older.
What We OfferWe provide a comprehensive compensation package, including a competitive salary and benefits, to support your success in this role.
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