Title Processor Assistant

3 weeks ago


Estero, Florida, United States Hertz Full time

Job Title: Part Time Title Processor

Job Description:

The Part Time Title Processor is a crucial role within our organization, responsible for ensuring the smooth operation of our title processing functions. This position plays a vital part in our financial performance, fleet procurement, payables, planning, operations, and customer experience.

Responsibilities:

* Receive, scan, barcode, and file incoming titles with accuracy and efficiency.
* Pull requested titles, reassign them to buyers, and complete lien releases and/or affidavits as needed.
* Validate titles into our database system to ensure accuracy and completeness.
* Store unprocessed titles in a fireproof cabinet to maintain security and compliance.
* Ensure titles are reassigned correctly and mailed promptly to meet customer expectations.
* Document research and updates in necessary systems to maintain a clear audit trail.
* Maintain required KPIs for title processes to ensure optimal performance.
* Foster a culture of continuous improvement, sharing best practices and seeking opportunities to enhance service delivery.

Requirements:

* Associate degree or equivalent experience required.
* Title experience a plus, but not necessary.
* Ability to learn and utilize multiple applications and scanning systems.
* Must be comfortable standing or sitting for long periods.
* Must have legible handwriting skills to sign documents efficiently and correctly for extended periods.
* Detail-oriented, with a strong focus on accuracy and attention to detail.
* Ability to work with minimal supervision, with a high degree of autonomy.
* Excellent communication skills, with the ability to interact professionally and effectively with all levels of company personnel and vendors.
* Team player with a collaborative mindset.
* Knowledge of Microsoft Office suite and Teams.
* Availability to work specialty hours during peak season.

About Us:

The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia, and New Zealand. We are one of the largest worldwide airport general use vehicle rental companies, and the Hertz brand is one of the most recognized in the world.

US EEO STATEMENT:

At Hertz, we champion and celebrate a culture of diversity and inclusion. We take affirmative steps to promote employment and advancement opportunities. We believe that individuals are encouraged to apply for positions because of the characteristics that make them unique.

EOE, including disability/veteran


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