Patient Care Assistant Manager

3 hours ago


New Hyde Park, New York, United States Northwell Health Full time
Job Summary

The Assistant Manager Patient Care is a key member of the patient care team, responsible for providing clinical and operational leadership to a direct care unit or units within Northwell Health.

As a clinical expert, the Assistant Manager Patient Care utilizes the nursing process to create a safe, healthy work environment that supports delivery of high-quality patient and family-centered care in a healing environment.

The role is influential in supporting a professional environment and fostering a culture where highly engaged interdisciplinary team members are able to contribute to optimal patient outcomes and to grow professionally.

The Assistant Manager Patient Care maintains clinical expertise and knowledge in order to provide direct care as a key component of their role.

Key Responsibilities
  • Supports the nurse manager's implementation of the strategic plan by effective communication with all team members.
  • Actively involved in the interviewing, hiring, coaching and counseling of staff.
  • Develops and sustains relationships with team members, patients and families centered on trust, respect and inclusion.
  • Upholds Culture of C.A.R.E., Northwell Health's promise to our patients and families, to create a culture of connectedness, awareness, respect and empathy.
  • Ensures that team members utilize best practices that are patient-centered and is a champion for a just culture where staff feel safe to utilize the tools in TeamSTEPPS.
  • Supports employee engagement for the unit as a priority and executes and monitors the goal and action plans that support team pride and promote a healthy work environment.
  • Responsible to demonstrate the core clinical competencies for the patient population of oversight in order to provide direct care as a key component of their role.
  • Performs related duties as required.


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