Business Office Director

3 weeks ago

Aiken, South Carolina, United States Golden Bell Senior Living Full time
Business Office Manager Job Summary

We are seeking a highly skilled Business Office Manager to join our team at Golden Bell Senior Living. The ideal candidate will possess previous experience in a Senior Living or Assisted Living Community and have a strong background in administrative and clerical functions.

Key Responsibilities:
  • Oversee the daily operations and administrative functions of the office, including supervising front desk receptionists.
  • Provide leadership, guidance, and training to office staff.
  • Assist with employee performance evaluations, discipline, and terminations in accordance with company policies.
Duties and Responsibilities:
  • Ensure accurate and timely preparation and reporting of payroll to the corporate office.
  • Manage accounts receivable and payable processes, collecting invoices and submitting to corporate for processing.
  • Collect and process resident rent checks.
  • Assist with resident billing issues and maintain the ancillary charge worksheet on a weekly basis.
  • Ensure timely deposit of move-in deposits and rents.
  • Provide clerical support to assist with administrative duties such as answering phones, sorting and distributing mail, and preparing documents.
  • Oversee the petty cash fund.
  • Maintain inventory of office supplies and manage vendor relationships.
  • Maintain resident, business office, and personnel files.
  • Troubleshoot issues and handle employee, resident, and family concerns.
  • Assist with the recruitment and onboarding process of employees.
  • Delegate tasks and responsibilities to staff as needed to ensure smooth office operations.
Requirements:
  • Ability to type at least 60 words per minute.
  • Extensive knowledge and experience in accounts payable and accounts receivable processes.
  • Strong leadership and supervisory skills with the ability to manage front desk receptionists and office staff effectively.
  • Proficiency in payroll processing and financial management.
  • Excellent verbal and written communication skills.
  • Strong interpersonal and customer service skills with the ability to handle sensitive issues professionally.
  • Excellent organizational and time management skills with attention to detail and the ability to meet deadlines.
  • Proficient in Microsoft Office Suite or related software.
Education and Experience:
  • An Associate's Degree (A.A.) or equivalent from a two-year college or technical school.
  • At least three years of administrative and clerical experience required.
  • Minimum of 2 years related experience in a Senior Living, Assisted Living, and/or Memory Care Community.
  • Experience with accounting, payroll, office management, and onboarding highly preferred.
Physical Requirements:
  • Prolonged periods sitting at a desk and working on a computer.
  • Ability to lift up to 15 pounds at times.

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