Senior Client Service Representative
4 weeks ago
World Insurance Associates LLC is a leading insurance brokerage firm that offers a wide range of products and services to individuals and businesses. We are seeking a highly skilled and experienced Senior Client Service Representative to join our team.
Job Summary:The Senior Client Service Representative will play a key role in delivering exceptional client service and support to our clients and their employees. This includes assisting with day-to-day service issues, tracking service activities, and communicating benefit coverage information to employees and members.
Responsibilities:- Assist clients with service issues, including claims, billing, eligibility, enrollment, and coverage issues.
- Track daily service activities in our Agency Management System and related technology to document intake, status, and resolution of activity.
- Communicate benefit coverage information to employees and members, including open enrollment options, carrier processes, and educating others on available plan options.
- Assist in managing billing and billing reconciliation issues to support proper carrier invoicing and accurate plan enrollment.
- Provide benefit enrollment support, including preparing materials, coordinating carrier materials, and filing updated plan information and files in client files.
- Build strong client relationships and engage service and sales teams to address or handle escalated issues and client needs.
- Minimum 2+ years' experience dealing with health and welfare plans, ideally gained in a benefit carrier service center and/or consulting/brokerage firm.
- Strong client service orientation with a high sense of urgency to respond to client and member inquiries timely and in accordance with SLAs and key metrics.
- Strong communications both verbally and in written form effectively and in a timely manner.
- Self-starter with proven ability to work independently and within a team environment.
- Strong detail orientation, with ability to apply knowledge to trouble shoot issues and solve problems.
- Knowledge of employee benefit plan designs, carrier, and BenAdmin systems to respond to inquiries and track and document transactions and activities.
- Excellent Microsoft Office skills, particularly in Excel and PowerPoint.
- State Life and Health license required within 90 days of hire.
World Insurance Associates LLC is an equal opportunity employer and celebrates and supports our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our products, and our community to flourish.
-
Senior Client Service Representative
4 weeks ago
Cherry Hill, New Jersey, United States World Insurance Associates LLC Full timeJob Title: Senior Client Service RepresentativeWorld Insurance Associates LLC is a leading insurance brokerage firm in the United States, offering top-notch products and services from major providers, combined with attentive service from local agents.About UsFounded in 2011, World Insurance has grown to become one of the fastest-growing insurance brokerage...
-
Senior Client Service Representative
3 weeks ago
Cherry Hill, New Jersey, United States World Insurance Associates LLC Full timeAt World Insurance Associates LLC, we are seeking a highly skilled Senior Client Service Representative to join our team. This role is responsible for delivering exceptional client service and support to our clients and their employees.Key Responsibilities:Assist clients with day-to-day service issues and concerns, including claims, billing, eligibility,...
-
Senior Caregiver
4 weeks ago
Cherry Hill, New Jersey, United States Senior Helpers - Cherry Hill Full timeJob DescriptionWe are seeking a compassionate and reliable Senior Caregiver to join our team at Senior Helpers - Cherry Hill. As a Senior Caregiver, you will provide personalized care and support to our clients in the comfort of their own homes.Key Responsibilities:Assist with daily living activities, such as bathing, dressing, and groomingPrepare healthy...
-
Senior Litigation Attorney
4 weeks ago
Cherry Hill, New Jersey, United States gpac Full timeJob Title: Senior Litigation AttorneyWe are seeking a highly skilled and motivated Senior Litigation Attorney to join our team at GPAC. As a Senior Litigation Attorney, you will have the opportunity to work on a wide range of legal matters, represent clients in various legal proceedings, and provide expert legal advice.Key Responsibilities: Conduct legal...
-
Customer Service Representative
3 weeks ago
Cherry Hill, New Jersey, United States HomeServices Insurance Full timeJob SummaryWe are seeking a highly skilled and experienced Customer Service Representative to join our team at HomeServices Insurance. As a key member of our customer service team, you will be responsible for providing exceptional service and support to our clients, ensuring their needs are met and exceeded.Key ResponsibilitiesProvide day-to-day service and...
-
Caring Professionals Wanted for Senior Care
4 weeks ago
Cherry Hill, New Jersey, United States ProMedica Senior Care Full timeWe're seeking caring professionals to join our team at ProMedica Senior Living, where you'll have the opportunity to make a meaningful difference in the lives of our clients. With a focus on delivering exceptional care and support, we're looking for individuals who share our passion for serving others.As a caregiver or memory care caregiver with ProMedica...
-
Senior Attorney
4 weeks ago
Cherry Hill, New Jersey, United States Jobot Full timeJob OverviewWe are seeking a highly skilled Senior Attorney to join our team at Jobot. As a key member of our creditor's rights firm, you will be responsible for representing clients in court proceedings regarding collection and bankruptcy.Key Responsibilities:Represent clients in court proceedings, including collection and bankruptcy cases.Prepare and draft...
-
Customer Service Representative
4 weeks ago
Cherry Hill, New Jersey, United States HomeServices Insurance Full timeJob SummaryWe are seeking a highly skilled and experienced Customer Service Representative to join our team at HomeServices Insurance. As a key member of our customer support team, you will be responsible for providing exceptional service and support to our clients, ensuring their needs are met and exceeded.Key ResponsibilitiesSupport sales programs and...
-
Senior Collection Attorney
4 weeks ago
Cherry Hill, New Jersey, United States Jobot Full timeJob OverviewWe are seeking a highly skilled Senior Collection Attorney to join our team at Jobot. As a key member of our creditor's rights firm, you will be responsible for representing clients in court proceedings, preparing and drafting legal documents, and conducting extensive legal research to support client cases.Key Responsibilities:Represent clients...
-
Patient Service Representative
4 weeks ago
Cherry Hill, New Jersey, United States ZOLL LifeVest Full timeJob Title: Patient Service RepresentativeZOLL LifeVest is seeking a Patient Service Representative to train patients on the use and care of the LifeVest wearable cardioverter defibrillator.Job Summary:The Patient Service Representative will work independently as a contractor to provide training and support to patients and caregivers on the use and care of...
-
Per Diem RN Opportunity
4 weeks ago
Cherry Hill, New Jersey, United States Senior Helpers Full timeSenior Helpers Per Diem Registered Nurse Job DescriptionWe are seeking a skilled and compassionate Per Diem Registered Nurse to join our team at Senior Helpers of Cherry Hill. As a Per Diem Registered Nurse, you will play a vital role in providing high-quality care to our clients in the Camden/Gloucester area.Key Responsibilities:Assess client needs and...
-
Patient Service Representative
4 weeks ago
Cherry Hill, New Jersey, United States ZOLL LifeVest Full timeJob DescriptionPosition Title: Patient Service Representative (PSR)Remote independent contract worker positionCompetitive fee for serviceFlexibility – work around your scheduleLifesaving medical technologyZOLL LifeVest is a wearable cardioverter defibrillator (WCD) that provides protection against sudden cardiac arrest (SCA). As a Patient Service...
-
Patient Service Representative
4 weeks ago
Cherry Hill, New Jersey, United States ZOLL LifeVest Full timeJob Title: Patient Service RepresentativeJob Summary:ZOLL LifeVest is seeking a Patient Service Representative to train patients on the use and care of LifeVest, a wearable cardioverter defibrillator. The ideal candidate will have 1 year of patient care experience and be willing to travel to patient homes and healthcare facilities to provide...
-
Customer Service Representative/Courier
4 weeks ago
Cherry Hill, New Jersey, United States PharmaLogic Full timePharmaLogic is seeking a highly skilled and detail-oriented Customer Service Representative/Courier to join our team. As a key member of our delivery team, you will be responsible for ensuring the timely delivery of nuclear pharmacy products to our clients across North America.Key Responsibilities:Deliver nuclear pharmacy products to predetermined customers...
-
Senior Structural Engineer/Discipline Lead
4 weeks ago
Cherry Hill, New Jersey, United States LVI Associates Full timeSenior Structural Engineer/Discipline Lead OpportunityLVI Associates is seeking a highly experienced Senior Structural Engineer to serve as a discipline lead in our Cherry Hill, New Jersey office. As a key member of our team, you will be responsible for managing project schedules, plans, budgets, and deliverables, while collaborating with clients to...
-
Senior Litigation Attorney
3 weeks ago
Cherry Hill, New Jersey, United States Jobot Full timeWe are seeking a highly skilled Senior Litigation Attorney to join our team at Jobot. As a key member of our creditor's rights firm, you will specialize in commercial and consumer collection litigation, as well as bankruptcy litigation.Responsibilities:Represent clients in court proceedings regarding collection and bankruptcy.Prepare and draft various legal...
-
Health and Wellness Director
3 weeks ago
Cherry Hill, New Jersey, United States Brookdale Senior Living Full timeAbout the RoleWe are seeking a highly skilled and experienced Director of Nursing to join our team at Brookdale Senior Living. As a key member of our clinical leadership team, you will be responsible for inspiring, leading, and managing the overall operation of the clinical team to provide exceptional care and services to our residents.As a Director of...
-
Per Diem Registered Nurse Position
3 weeks ago
Cherry Hill, New Jersey, United States Senior Helpers Full timeSenior Helpers of Cherry Hill is seeking a skilled Per Diem Registered Nurse to oversee the case management of clients and ensure the highest level of quality care in the Camden/Gloucester area.Key Responsibilities:Assess client needs and develop personalized care plansConduct regular client visits and phone calls to monitor progressEnsure adherence to...
-
Customer Service Representative
4 weeks ago
Cherry Hill, New Jersey, United States AlphaGraphics Full timeJob Type: Full-Time About Us: AlphaGraphics is a leading provider of print, marketing, and visual communication services. We value creativity, quality, and customer satisfaction. We are seeking a motivated and detail-oriented Customer Service Representative to play a crucial role in ensuring a positive customer experience. The ideal candidate will have...
-
Senior Living Sales and Marketing Representative
4 weeks ago
Cherry Hill, New Jersey, United States Spring Hills Full timeSenior Living Sales Counselor Position Summary:We are seeking a highly skilled Senior Living Sales Counselor to join our Sales and Marketing team at Spring Hills Cherry Hill.**Key Responsibilities:*** Increase and maintain community census by converting prospects into move-ins* Demonstrate a strong knowledge of sales strategy and implementation* Arrange and...