Quality Assurance Specialist

3 weeks ago


Newberry, South Carolina, United States Food Lion Full time
Overview

Food Lion is a leading grocery store chain in the Southeastern and Mid-Atlantic states, serving over 10 million customers a week. As a PT Quality Assurance Associate, you will play a crucial role in maintaining standards of cleanliness, safety, and customer satisfaction.


Estimated Salary

$45,000 - $60,000 per year, depending on experience.


Job Description

Main Responsibilities:

  • Maintain an atmosphere of enthusiastic customer awareness with primary emphasis on fast, friendly, and accurate customer service to create a positive shopping experience.
  • Courteous and helpful to other associates.
  • Sweep and clean floors on nights with no scheduled vendor services.
  • Weekly cleaning of Produce, Market and Deli Departments.
  • Clean and organize the store mop room.
  • Find more efficient ways to do the job and seek to reduce costs and improve labor productivity.
  • Follow QA daily check list and sanitation standards set by Food Lion.
  • Follow current Standard Practices regarding cleanup of Hazardous Waste product.
  • Maintain a complete understanding of and adherence to company guidelines, policies and standard practice.
  • Understand and follow Food Safety and Workplace Safety guidelines and procedures.
  • Observe and correct all unsafe conditions that could cause associate or customer accidents.
  • Report all associate and customer accidents in accordance with established Food Lion procedures to the Manager on Duty.
  • Ensure compliance with local, state and federal regulations.
  • Wear the Food Lion uniform complete with name badge, when on duty, has a neat and clean appearance while adhering to the Food Lion dress code.
  • Successfully complete Computer Based Training (CBT), Training Packet and Training Aid courses.
  • Perform all other duties as assigned.

Required Skills and Qualifications

Requirements:

  • High school graduate or equivalent preferred.
  • Excellent interpersonal, organizational, communication and customer service skills.
  • Ability and willingness to learn multiple tasks and technical requirements of the job.
  • Ability to use technical information to solve problems.
  • Must meet minimum age requirements to perform specific job functions.
  • Must be able to meet the physical requirements of the position, with or without reasonable accommodations.


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