Museum Sales Associate

4 weeks ago


New York, New York, United States Moma Full time

The Museum of Modern Art is seeking a Seasonal Sales Associate to join its team in the Museum Store. As a key member of the sales team, you will be responsible for delivering exceptional customer service, promoting museum products, and maintaining a high level of product knowledge.

Key Responsibilities:
  • Provide outstanding customer service, ensuring a positive and engaging experience for all visitors.
  • Proactively engage with customers, offering product recommendations and promotions.
  • Maintain a professional and positive presence on the sales floor, adhering to MoMA's standards and policies.
  • Process transactions, including sales, memberships, and gift wrap, with accuracy and efficiency.
  • Respond to customer inquiries, assisting with product selection and providing product information.
  • Stay up-to-date on museum exhibitions, collections, and products, sharing knowledge with customers and colleagues.
  • Participate in physical inventory, ensuring accurate stock levels and maintaining a clean and organized sales floor.
  • Comply with all zoning and scheduling requirements, adhering to MoMA's policies and procedures.
Requirements:
  • High school diploma or equivalent.
  • Minimum one year of retail sales experience.
  • Strong verbal and communication skills, with a commitment to delivering exceptional customer service.
  • Able to perform physical tasks as needed, with a focus on maintaining a safe and healthy work environment.
  • Interest in design, art, and architecture is desirable, but not required.

MoMA is an equal opportunity employer, committed to diversity and inclusion in the workplace. We welcome applications from qualified candidates who share our values and are passionate about delivering exceptional customer service.


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