Retail Sales Representative
2 weeks ago
We are looking for enthusiastic and approachable individuals to join our retail team. The Sales Associate will play a vital role in assisting customers and ensuring a pleasant shopping experience. Responsibilities include managing inventory, organizing merchandise, and maintaining store cleanliness.
Customer Interaction:
- Represent Ace Hardware positively at all times.
- Welcome customers as they enter and navigate the store.
- Maintain a friendly and engaging attitude while interacting with customers and colleagues.
- Respond to inquiries and calls promptly and courteously.
- Direct unresolved customer issues to management.
- Develop comprehensive product knowledge and familiarize yourself with store layout and product locations.
- Provide personalized assistance to customers, aiming to exceed their expectations consistently.
- Foster a safe, professional, and positive work atmosphere.
- Assist in receiving, verifying, and stocking merchandise throughout the store.
- Monitor back stock levels actively.
- Contribute to the daily upkeep and organization of the sales floor, stockroom, and outdoor displays.
- Ensure a tidy and presentable sales area, including promotional displays.
- Support Department Specialists with tasks such as pricing updates and special orders.
- Verify that all signage is accurate and up-to-date throughout the store.
- Safely operate store equipment when qualified.
- Communicate merchandising and sales strategies to management.
Ace Hardware is dedicated to delivering exceptional customer service consistently. We value our local community and team members and strive to support them every day.
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