Restaurant Support Team Member
2 weeks ago
Salary: $13 - $14 per hour
Job Type: Part-time
Full Job Description
ROLE OVERVIEW
The Support Staff position is essential to our dining establishment. A successful candidate in this role assists servers in the efficient delivery and removal of food and beverages, ensures adequate supply levels during service, and maintains a comprehensive awareness of the restaurant's operations. A Support Staff member embodies hospitality, professionalism, and a positive demeanor. Trust and collaboration are vital attributes for this position.
KEY RESPONSIBILITIES
- Provide robust support to hosts and servers while delivering exceptional hospitality to guests.
- Maintain ongoing side work and assist the service team by managing supplies, clearing, and resetting tables.
- Stay informed about our food and beverage offerings, including specials, to ensure timely and accurate delivery of orders.
- Present dishes at the table, clearly communicating the name and key ingredients.
- Demonstrate the ability to multitask and prioritize effectively, approaching responsibilities with urgency.
- Commit to exceeding the expectations of both Front and Back of House to deliver the highest level of service consistently.
- Assist with expediting as necessary, preparing the expeditor station for service and maintaining garnishes.
- Monitor ticket times to guarantee prompt and aesthetically pleasing food presentation in line with our standards.
- Be proficient with our KDS system and coordinate kitchen movements for a seamless service experience.
- Maintain awareness of teammates and the overall restaurant environment, offering assistance when needed and accepting feedback graciously.
- Communicate effectively with hosts and management via headset.
- Foster a positive atmosphere and contribute to a teamwork-oriented work environment.
ADDITIONAL EXPECTATIONS
- Demonstrate a sense of urgency and awareness
- Maintain consistency
- Exhibit a positive attitude
- Act professionally
- Communicate effectively
- Uphold ethical standards
- Be proactive in responsibilities
We are an equal opportunity employer, considering all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.
- Women-led organization
- Inclusive of minority and disadvantaged groups
- LGBTQ+ friendly workplace
- Age-inclusive
- Paid time off
- Dental insurance
- Flexible schedule
- Health insurance
- Referral program
- Vision insurance
- Bar
- Upscale casual restaurant
- 10 hour shift
- 8 hour shift
- Day shift
- Holidays
- Monday to Friday
- Night shift
- Weekend availability
- Tips
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