Healthcare Operations Manager

4 days ago


Torrance, California, United States DocGo Inc. Full time
Clinical Supervisor Job Description

**Company Overview:**

DocGo Inc. is a leading provider of mobile healthcare services, revolutionizing the way care is delivered. With a cutting-edge platform and a dedicated team of over 5,000 certified health professionals, we're bridging the gap between physical and virtual care.

**Estimated Salary:** $60-$65 per hour

**Job Responsibilities:**

We're seeking an experienced Registered Nurse (RN) to join our clinical field operations team as a Clinical Supervisor. In this role, you'll oversee site inventory, monitor operations to ensure quality and cost-effective service delivery, and perform supervisory duties including hiring recommendations, performance appraisals, and budgeting.

* Follow all pertinent DocGo Mobile Health policy and procedures

* Function as a Clinical Field Operations online supervisor, monitoring clinical operations to ensure the delivery of quality and cost-effective service

* Work with operations management staff to ensure continuity, consistency, and strong lines of communication

* Regularly oversee site inventory, stocking, and cleanliness to ensure they meet or exceed state requirements in regard to maintenance, equipment, supplies, and cleanliness

* Conduct new hire orientation, shadow shift evaluations, clinical competency clearance, and identify employees with opportunities for improvement professional/personal problems and follow up as needed

* Assist in all areas of Risk Management (incidents, accidents, health, and safety, etc.)

* Determine the need for and ensure that Incident Reports, Accident Reports, and other documentation is completed as required

* Review all incident reports and follow-up immediately with any necessary action

* Partner with Operational management related to order supplies, fleet, training, etc.

* Ensure proper communication of all company policies within clinical field operations to all staff members timely and effectively

* Implement all directives issued by the CEO

* Attend all available continuing education seminars to improve supervisory and management skills and recommend attendance of scheduled sessions to pertinent staff members as well

* Maintain company compliance with OSHA regulations and SB 19

* Troubleshoot problems in clinical field activities and implement possible solutions

* Report any and all problems, information, and/or suggestions regarding the overall operation of the company to the Division Manager

* Perform all other related duties as assigned

**Clinical Responsibilities:**

* Act as a conduit for the medical treatment of the Health Plan Partners patient population

* Navigate conversations related to management of health, well-being, medication management, and goals of care

* Provide supervised, directed treatment of common medical diagnoses

* Participate in continuing education as required by the state where you reside and the DocGo training team

* Adhere to clinical and safety standards, protocols, and performance metrics

* Provide care with cultural sensitivity and compassion

* Lead your practice with a patient-centered approach

**Qualifications:**

* Minimum of 2 years of experience as a Registered Nurse (RN)

* CA Driver's License (minimum of 2 years) with an acceptable driving record

* Active and current BLS or ACLS certification

* Supervisor experience required, people management

* Must possess leadership and supervisory ability and the willingness to work harmoniously with and supervise other personnel

* Emergency Department, Urgent Care, Internal Medicine, Hospital - Critical Care, Family Practice, or other relevant areas experience preferred

* Clinical work experience with pediatrics (preferred)

**Benefits:**

As a Clinical Supervisor at DocGo Inc., you'll enjoy a competitive salary, comprehensive benefits package, and opportunities for growth and development. Join our team today and be part of shaping the future of healthcare

**Contact Us:** We're excited to hear from you If you're passionate about delivering exceptional patient care and have what it takes to thrive in our dynamic environment, please submit your application.

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