Spa Operations Manager

3 weeks ago


Wichita, Kansas, United States Genesis Health Clubs Full time
Job Title: Spa Operations Manager

We are seeking a skilled and experienced Spa Operations Manager to join our team at Genesis Health Clubs. This is a full-time position with an estimated salary of $50,000 - $65,000 per year.

Job Description:

The successful candidate will be responsible for overseeing the flow of guests and ensuring the details of each day are completed to a high standard. Key duties include scheduling spa services using Meevo booking system, explaining and promoting spa facilities, services, and activities, and reviewing future appointments to maximize revenue.

  • Schedule spa services using Meevo booking system and follow all procedures as outlined in the spa handbook.
  • Explain and promote spa facilities, services, and activities in a positive manner.
  • Review future appointments, schedule appointments to maximize revenue.

In addition to these key responsibilities, the Spa Operations Manager will also be expected to detect and prevent any problems with spa scheduling, reconcile treatment and billing discrepancies, and assist in receiving retail shipments and entering items into the Meevo inventory system.

Required Skills and Qualifications:
  • Experience in leading a team in a work environment.
  • Demonstrated versatility, flexibility, and a willingness to work within constant changing priorities with enthusiasm.
  • Intermediate-level skills with spreadsheets and work documents.

A strong eye for detail, ability to multi-task, and excellent communication skills are also essential for this role. The ideal candidate will have experience in the beauty or spa industry and be able to maintain discretion and confidentiality of all guests.

Benefits:
  • 401(k) plan.
  • Dental insurance.
  • Employee discounts.
  • Health insurance.
  • Paid time off.
  • Training and development opportunities.
  • Vision insurance.


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