Customer Service Representative
2 weeks ago
We are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Sherwin-Williams. As a key member of our retail team, you will be responsible for providing exceptional customer service, building strong relationships with customers, and driving sales growth.
Key Responsibilities- Provide excellent customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
- Build strong relationships with customers, understanding their needs and preferences to provide personalized recommendations and solutions.
- Drive sales growth by promoting Sherwin-Williams products and services, and identifying opportunities to upsell and cross-sell.
- Maintain a high level of product knowledge, staying up-to-date on new products, features, and technologies.
- Work collaboratively with colleagues to achieve sales goals and support store operations.
- High school diploma or equivalent required.
- Previous customer service or sales experience preferred.
- Ability to work in a fast-paced retail environment, with a focus on customer satisfaction.
- Strong communication and interpersonal skills, with the ability to build rapport with customers and colleagues.
- Ability to lift up to 50 pounds, with or without reasonable accommodation.
As a Sherwin-Williams employee, you will enjoy a competitive salary, comprehensive benefits package, and opportunities for career growth and development. We are committed to creating a diverse and inclusive work environment, where everyone feels valued and empowered to succeed.
We are an equal opportunity employer, committed to hiring and promoting individuals based on their skills, experience, and qualifications, without regard to race, color, religion, sex, national origin, age, disability, or any other protected characteristic.
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