Housekeeping Coordinator
3 days ago
Four Seasons Hotels Limited is a global hospitality company that operates luxury hotels and resorts. Our mission is to provide exceptional guest experiences through a commitment to luxury and genuine heart.
About the RoleThe Housekeeping Coordinator is a key member of the Housekeeping team, responsible for ensuring the efficient operation of the department. This role plays a vital part in maintaining the high standards of cleanliness and service that our guests expect from Four Seasons.
Key Responsibilities- Answer all housekeeping incoming telephone calls and direct requests to ensure maximum operating efficiency.
- Conduct self in a professional manner at all times, adhering to established standards of conduct and house rules.
- Dress in issued uniforms and maintain a neat, clean, and tidy appearance.
- Report to shift on time and be aware of schedule at all times.
- Assist with stripping, cleaning, and inspecting rooms as needed.
- Manage all arrival rooms to minimize guest wait times.
- Follow up to ensure all guest service times are honored.
- Complete glitch reports and alert supervisor for immediate follow-up.
- At least 1 year of experience in a similar position within the hospitality industry.
- Strong organizational and communication skills.
- Computer literate in Microsoft Word and Excel.
- Competitive salary, wages, and comprehensive benefits package.
- Excellent training and development opportunities.
- Complimentary accommodation at other Four Seasons hotels and resorts.
- Complimentary dry cleaning for employee uniforms.
- Complimentary employee meals.
Full-time position, including mornings, evenings, weekends, and holidays.
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