Appliance Repair Technician

1 week ago

New Bedford, Massachusetts, United States Transformco Full time

Job Title: Service Technician, Appliance Repair

About the Role:

We are seeking a skilled Service Technician to join our team at Transformco. As a Service Technician, you will be responsible for diagnosing and repairing a variety of home appliances, including refrigerators, washers, dryers, dishwashers, and microwaves. You will work independently to deliver excellent customer service, provide value-added solutions, and maintain a high level of quality and efficiency in your work.

Responsibilities:

  • Drive to multiple customer's homes daily to diagnose and repair appliances
  • Deliver excellent customer experience that exceeds expectations
  • Provide customers with value-added solutions that help make their home more clean, comfortable & protected
  • Keep company truck well-maintained & organized, and help manage parts efficiently

Requirements:

  • High school diploma or general education degree
  • Mechanical knowledge and aptitude, including use of testing & repair tools
  • Experience repairing and diagnosing a variety of home appliances preferred
  • Can follow directions and processes for quality workmanship
  • Can use smartphone, including use for part ordering
  • Successfully pass a background & drug screen
  • Valid driver's license for the state(s) in which you work
  • Ability to travel up to 100%
  • Ability to work variable and flexible hours, including required overtime

About Transformco:

Transformco is a leading provider of home services, including appliance repair and maintenance. We offer a comprehensive benefits package, including medical, dental, and vision benefits, as well as a 401k match and opportunities for career advancement.

What We Offer:

  • Great hourly rates - $18 - $24 / hourly base rate, depending on experience, certification and location
  • Benefits - Comprehensive set of medical, dental, and vision benefits with an additional employer-paid health care subsidy for any dependent tier medical plan enrollment under the Transform Health and Welfare Plan
  • 401k match - Opportunity to contribute to 401k plan, with an employer match calculated on your before-tax contributions, 100% on the first 3% of salary
  • More ways to earn - Technicians have the opportunity to earn additional performance bonuses & sales incentives throughout the year
  • Overtime opportunities (varies by location) - Our techs are in high demand. Supplement your income with additional hours
  • Year-round work - With Sears large scale and wide product range, Sears cross trains techs and keeps them busy year round
  • Expert training - Best in class training program. Tens of thousands of repair techs have been trained by Sears Technical Institute in the past 60 years.
  • Peer mentoring - Onboarding buddy and mentor technicians to help you grow your skills.
  • Career advancement - Many ways to advance and cross-train to keep growing your career. Our average tenure is > 12 years
  • Tools Provided - Sears provides company vehicle, uniforms, specialty tools, mobile phone & industry-leading app that eliminates paperwork and provides technical support.

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