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Shift Leader

2 months ago

Lynn, Massachusetts, United States Hudson Group Full time
About the Role

Hudson Group, a leading travel retailer, is seeking a skilled Shift Leader to join our team. As a Shift Leader, you will be responsible for providing exceptional customer service, managing store operations, and driving sales growth.

Key Responsibilities
  • Customer Service: Provide enthusiastic and helpful assistance to customers, ensuring a complete shopping experience.
  • Store Operations: Manage store opening and closing procedures, including cash handling, inventory management, and visual merchandising.
  • Sales Growth: Drive sales growth by promoting products, managing inventory, and maintaining a visually appealing store environment.
  • Team Management: Supervise and train sales associates, ensuring they meet customer service expectations and adhere to company policies.
  • Inventory Management: Assist with inventory management, including receiving, stocking, and maintaining a clean and organized store environment.
  • Visual Merchandising: Maintain a visually appealing store environment, including displays, signage, lighting, and props.
Requirements
  • Age: Must be at least 18 years old.
  • Availability: Ability to work 35-40 hours per week, including days, nights, weekends, and special events.
  • Experience: Previous experience with retail point-of-sale software and a strong understanding of customer service principles.
  • Education: High school diploma or equivalent required.
What We Offer
  • Competitive Pay: Competitive hourly rate and opportunities for advancement.
  • Benefits: Medical, dental, and vision insurance, as well as a 401(k) plan.
  • Training and Development: Ongoing training and development opportunities to enhance your skills and knowledge.