Patient Scheduler Advocate
1 week ago
We are seeking a compassionate Patient Scheduler Advocate to join our team at Centers for Neurosurgery Spine & Orthopedics.
The estimated salary for this position is $60,000 - $80,000 per year, depending on experience.
About the Job:
As a Patient Scheduler Advocate, you will be responsible for scheduling patient appointments and providing exceptional customer service in our busy office environment. You will work closely with our surgeons, pain management physicians, and office staff to ensure that patients receive high-quality care and attention.
Responsibilities:
- Schedule patient appointments and coordinate care
- Answer phones, emails, and respond to patient inquiries
- Verify insurance information and collect demographic data
- Document visit-related information in electronic medical records system
- Work effectively in a fast-paced office environment
- Collaborate with healthcare professionals to achieve excellent patient outcomes
Requirements:
- Bachelor's degree or equivalent experience
- EMR experience required (eClinical Works a plus)
- Strong communication and interpersonal skills
- Ability to multitask and work under pressure
- Knowledge of medical terminology and procedures
- Bilingual a plus
Benefits:
- Medical, dental, and vision benefits
- 401K and pension plan
- PTO plan and 8 paid holidays
- Performance bonuses
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