Sales and Customer Service Associate
5 days ago
Carter's is a dynamic and inclusive company that values its employees and provides opportunities for growth and development. As a Sales and Customer Service Associate, you will play a key role in delivering exceptional customer experiences and driving sales growth in a busy retail environment.
You will have the opportunity to work with a diverse range of products, including our popular Carters and OshKosh Bgosh brands, and develop strong relationships with customers to understand their needs and preferences.
Our competitive hourly rates range from $16.50 to $18.75 based on experience and location, and we offer a range of benefits, including part-time health benefits, mental health benefits, and a 30% discount on our brands.
Responsibilities:- Welcome customers with a warm greeting and provide assistance with product styles, features, and benefits
- Confidently and proactively resolve issues for customers and balance multiple customers in a busy retail environment
- Meet customer needs by assisting with omnichannel as needed to ensure a positive shopping experience
- Execute and expedite point of sale/register transactions
- Complete floor replenishment and shipment as needed
- Articulate current promotional events and the brand loyalty program, including credit, to customers
- Minimize store loss by providing exceptional customer service and maintaining a safe, clean store
- A positive and solutions-oriented mindset
- Demonstrated customer service and engagement skills
- Effective and professional verbal and written communication skills
- The ability to manage multiple tasks at once
- Schedules that fit your life, allowing you to balance work and personal activities
- Part-time health benefits, mental health benefits, and a 30% discount on our brands
- The opportunity to learn and build skills and grow as an individual
- Development programs to help you grow in your current role and beyond
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