Customer Support Specialist
4 days ago
We are seeking a skilled and professional Customer Support Specialist to join our team at Legrand.
This role involves providing exceptional customer service via phone, fax or email, processing orders received by mail, telephone, and/or through personal customer contact. The ideal candidate will provide pricing, availability, and schedule information within established guidelines.
The selected candidate will be responsible for communicating effectively with customers, using professional written and verbal communications. This includes responding to inquiries, resolving issues, and maintaining a positive customer experience.
To succeed in this role, you will need excellent communication and problem-solving skills, as well as the ability to work independently and as part of a team. You should also be comfortable working in a fast-paced environment and adapting to changing priorities.
A competitive salary range for this position is $40,000 - $55,000 per year, depending on location and experience.
Requirements:- Bachelor's degree in a related field or equivalent experience
- At least 1 year of experience in customer-facing roles
- Excellent communication and problem-solving skills
- Ability to work independently and as part of a team
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Operations Support Specialist Role
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