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Security and Hospitality Specialist

2 months ago


Chicago, Illinois, United States Clear Investment Group Full time
Job Summary

Clear Investment Group is seeking a highly skilled and customer-focused Security and Hospitality Specialist to join our team. As a key member of our security team, you will be responsible for maintaining a safe and secure environment for our tenants, guests, and employees.

Key Responsibilities:
  • Manage Access Control: Ensure that all individuals entering the building have the necessary clearance and follow established protocols.
  • Provide Exceptional Guest Services: Greet guests and vendors with a smile, provide information and assistance as needed, and maintain a clean and welcoming lobby area.
  • Enforce Security Policies: Observe and report any suspicious activity, enforce access control and visitor management policies, and respond to incidents and emergencies in a timely and professional manner.
  • Collaborate with Colleagues: Work closely with other security personnel and building staff to ensure a seamless and secure experience for all building occupants.
  • Stay Alert and Vigilant: Maintain a high level of awareness and attention to detail to prevent and respond to potential security threats.
Requirements:
  • Valid PERC Card: Must possess a valid PERC Card and be able to provide proof of certification.
  • Guest Service Experience: A minimum of one year of experience in the guest service industry or a related field.
  • Effective Communication: Ability to read, listen, and communicate effectively in English, both verbally and in writing.
  • Problem-Solving Skills: Ability to prioritize and adjust actions in relation to the needs of the business, and to provide customer-focused solutions to problems.
  • High School Diploma or Equivalent: Must possess a high school diploma or general education degree (GED) and be at least 18 years of age.