Overnight Shift Manager

5 days ago


Pittsburgh, Pennsylvania, United States GetGo Café + Market Full time

Job Summary

We are seeking a highly motivated and experienced Overnight Shift Supervisor to join our team at GetGo Café + Market. As a key member of our night crew, you will be responsible for ensuring the smooth operation of our store during overnight hours, providing exceptional customer service, and leading a team of hourly team members.

Key Responsibilities

  • Maintain a safe and efficient work environment, prioritizing the well-being of our team members, customers, and products.
  • Exceed customer expectations by providing prompt, accurate, and friendly service, and by coaching and guiding team members to do the same.
  • Cultivate a positive and inclusive work culture, promoting teamwork and open communication among team members.
  • Oversee new team member training and ensure that all team members are working effectively and efficiently.
  • Provide leadership and guidance to hourly team members, and when assigned, to peer leads as well.
  • Ensure all team members maintain proper food-handling certifications and adhere to food safety protocols.
  • Monitor competitor fuel pricing and work with business partners to maintain competitiveness.
  • Rapidly address any equipment issues to minimize downtime.
  • Be flexible and adaptable, ready to lead the team at the registers one moment and step in as a GoGetter the next.
  • Perform duties as GoGetter, Kitchen GoGetter, and/or WetGoGetter as needed.
  • Assist the Store Leader with scheduling, adjustments, merchandising, and promotional activities.
  • Be the face of the store at our registers, ringing customers quickly and with a smile, and coaching team members to do the same.
  • Nurture an environment of inclusion and diversity, recognizing the value of each team member's voice.

Requirements

  • 1-3 years of experience in a supervisory or customer service role.
  • Supervisory experience and customer service/retail experience preferred.
  • High school diploma or equivalent required.
  • Food safety certification or equivalent preferred.
  • Lifting requirement: up to 50 pounds.
  • Age requirement: at least 18 years of age.

About Us

GetGo Café + Market is redefining the convenience store experience, offering a unique blend of fuel, food, and convenience. Our diverse team is dedicated to helping each employee grow and develop in their careers, with competitive pay and solid training opportunities. We have a variety of part-time and full-time positions available, and we encourage you to explore our career paths and apply today.



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