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Medical Office Assistant

2 months ago

Baltimore Maryland, United States Mercy Medical Center Full time
Job Summary

We are seeking a highly motivated and detail-oriented individual to join our team as a Medical Office Assistant at Mercy Medical Center. As a key member of our administrative staff, you will play a vital role in ensuring the smooth operation of our office and providing exceptional patient care.

Key Responsibilities
  • Provide excellent customer service to patients, staff, and visitors, consistently demonstrating a positive and professional attitude.
  • Obtain accurate patient information and create a positive office image by responding professionally to all inquiries.
  • Perform basic office functions to facilitate patient access into the practice, including data entry and record-keeping.
  • Assist with administrative tasks, such as answering phones, responding to emails, and maintaining office supplies.
  • Collaborate with healthcare professionals to ensure seamless communication and coordination of patient care.
Requirements
  • High school diploma or equivalent required; some college coursework or certification in a related field preferred.
  • Excellent communication and interpersonal skills, with the ability to work effectively in a fast-paced environment.
  • Ability to maintain confidentiality and handle sensitive patient information with discretion.
  • Basic computer skills and proficiency in Microsoft Office applications.
  • Ability to work independently and as part of a team, with a strong commitment to providing exceptional patient care.