Xfinity Retail Sales Consultant

2 weeks ago


Federal Way, Washington, United States Comcast Full time
Job Summary

Comcast is seeking a highly motivated and customer-focused Retail Sales Consultant to join our team. As a Retail Sales Consultant, you will be responsible for providing exceptional customer service and sales support to our customers in a retail environment.

Key Responsibilities
  • Work directly with customers to understand their product needs and make recommendations.
  • Provide outstanding customer service and support to ensure customer satisfaction.
  • Help customers with account statements and bill payments in the store.
  • Answer customer questions and make changes to account data, upgrade services, and process general service requests.
  • Act as a brand ambassador to promote Comcast/Xfinity products.
  • Maintain detailed sales product knowledge, including competitive information.
  • Contribute to a fun and competitive environment that aims to connect our products and services to our customers' everyday lifestyles.
Requirements
  • High School Diploma or equivalent.
  • 2-5 years of related experience, preferably in consumer electronics/wireless retail sales.
  • Ability to work a flexible schedule, including evenings, weekends, and holidays.
  • Regular, consistent, and punctual attendance.
  • Ability to carry and/or lift 25-pound boxes and stand and move about the store constantly.
Perks and Benefits

Comcast offers a comprehensive benefits package, including medical, dental, and vision coverage, Comcast XFINITY courtesy services, discount tickets to Universal Resorts, paid parental leave, tuition reimbursement, paid time off, and a 401K savings plan with up to 6% dollar-to-dollar matching.

We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual who is passionate about sales and customer service, we encourage you to apply for this exciting opportunity.



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