Clinical Support Technician

14 hours ago


Rochester, New York, United States University of Rochester Full time
Job Summary

We are seeking a highly organized and detail-oriented Clinical Support Technician to join our team at the University of Rochester's Pathology and Laboratory Medicine department. As a Clinical Support Technician, you will play a critical role in supporting the Surgical Pathology Unit, providing exceptional customer service, and ensuring the smooth operation of our laboratory.

Key Responsibilities
  • Assist with reception and specimen receiving duties, ensuring accurate and timely processing of samples.
  • Provide clerical support to the unit, including managing phone calls, emails, and correspondence with clinicians and external locations.
  • Track and maintain logs for specimen processing, send-out testing, and retrieval of materials.
  • Support the pathologists and laboratory supervisors with administrative tasks, including faxing reports and maintaining accurate records.
  • Collaborate with other support staff to ensure seamless operation of the laboratory.
Requirements
  • Associate's degree in Laboratory Sciences or related field.
  • 1 year of laboratory experience preferred.
  • Familiarity with medical terminology and Laboratory Information Systems (LIS) a plus.
Preferred Qualifications
  • Experience in laboratory settings and familiarity with Microsoft Office Suite.
  • Knowledge of eRecord and other laboratory software.
What We Offer

The University of Rochester is committed to fostering a culture of equity, diversity, and inclusion. We offer a competitive salary range of $20.31 - $27.42 hourly, as well as opportunities for professional growth and development.

Apply now to join our team and contribute to the University's mission to Learn, Discover, Heal, Create – and Make the World Ever Better.



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