Customer Experience Travel Coordinator

7 days ago


Cape Girardeau, Missouri, United States Elite Travel Inc Full time
Job Title: Customer Experience Travel Coordinator

Company Overview: At Elite Travel Inc., we pride ourselves on providing exceptional travel experiences for our clients, tailored to their unique preferences and budgets.

Job Summary: We are seeking an experienced and detail-oriented Travel Agent Assistant to join our team. As a key member of our team, you will assist our travel agents in providing outstanding customer service, ensuring client satisfaction and loyalty through expert support and guidance.

Responsibilities:
  • Client Support: Assist travel agents in managing client inquiries via phone, email, and in-person.
  • Document Management: Organize and manage travel documentation, including itineraries, invoices, and confirmations.
  • Booking and Reservations: Assist in booking flights, accommodations, car rentals, and other travel-related services.
  • Research and Planning: Conduct research on destinations, travel itineraries, and packages tailored to clients' preferences and budgets.

Requirements:
  • High school diploma or equivalent; additional education in travel, hospitality, or a related field is a plus.
  • Previous experience in customer service or administrative roles, preferably within the travel industry.
  • Proficiency in travel booking systems and software.
  • Strong organizational skills with a keen attention to detail.
  • Excellent communication and interpersonal skills.

Benefits:
  • $50,000 - $65,000 per year based on experience.
  • Opportunity for growth and professional development within the company.
  • Travel discounts and perks.


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