Concentric Power Solutions Coordinator
1 week ago
Are you passionate about delivering outstanding customer experiences and driving business growth? Do you have excellent communication and problem-solving skills, along with a strong work ethic and adaptability? If so, we'd love to hear from you As a Customer Service and Sales Representative at Concentric LLC, you'll play a key role in ensuring seamless interactions between our team and clients. Your success will be measured by your ability to provide prompt responses to inquiries, resolve issues efficiently, and exceed customer expectations. Join our team today and become part of a dynamic, results-driven environment that's passionate about delivering excellence
Responsibilities and Expectations
- Respond promptly to customer inquiries via phone, email, or online platforms, providing accurate information and resolving issues efficiently
- Collaborate with the sales team to develop new business opportunities and close deals, leveraging industry knowledge and product expertise to drive revenue growth
- Maintain accurate records and update CRM systems with customer information and interactions, ensuring seamless communication and follow-up
- Stay up-to-date on industry trends, product developments, and competitor activities to provide informed advice and recommendations to customers
- Participate in regular team meetings, training sessions, and knowledge-sharing initiatives to enhance skills and stay current with best practices
Benefits and Salary Range
- Estimated annual salary: $55,000 - $65,000, depending on qualifications and experience
- Full benefits package including medical, dental, vision, company-paid life insurance, disability coverage, and 401K with match
- 8 paid holidays and 128 hours of PTO annually
- Ongoing training and mentoring opportunities to enhance skills and career growth
- Supportive work environment fostering collaboration, open communication, and a culture of innovation
Requirements and Qualifications
- High School or GED Diploma required; preference given to those with an associate degree from an approved two-year college or university or very strong equivalent experience
- Strong computer skills with Excel, Word, and data management capabilities; previous ERP experience a plus
- Excellent communication, problem-solving, and analytical skills
- Ability to work independently with minimal supervision and collaborate effectively with cross-functional teams
- Strong customer service and relationship-building skills, with a focus on delivering exceptional experiences
- Adaptability and flexibility in a fast-paced, dynamic environment
- Willingness to work occasional overtime and participate in trade shows or special events
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