Executive Director of Hospital Food Services

5 days ago


Elk Grove Village, Illinois, United States TouchPoint Full time
Company Overview

TouchPoint is a leading provider of customer-focused support services, specializing in healthcare housekeeping, laundry processing, patient transportation, and food service. Our team of experts delivers exceptional results and provides unparalleled customer satisfaction.

Job Summary

The System Director of Dining Services plays a key leadership role in the successful operation of multiple Food & Nutrition Services in various acute care hospitals. This position requires strong management skills, excellent communication abilities, and a passion for delivering high-quality services that exceed client expectations.

Key Responsibilities
  • Ensure efficient cost-effective management meeting client and customer service/satisfaction expectations at all sites
  • Oversee foodservice-related activities, including patient care, non-patient care (retail, cafeteria, catering), quality improvement, sanitation, infection control, and hospital-related activities
  • Lead a team of Directors within the system, managing system budget and overseeing systems and processes to meet strategic and operational objectives
  • Visit patients on assigned nursing units or areas to ensure every patient receives a visit from management or professional staff during their hospital stay
Required Skills and Qualifications
  • Bachelor's Degree in Food Services Technology/Management or related field; or Associate's Degree plus seven years of directly related experience preferred
  • Minimum of seven plus years of hospital or adult home/care experience preferred, depending upon formal degree or training
  • Previous experience in foodservice management operations of multi-unit acute care hospitals highly desirable
  • Nine plus years of direct foodservice operational management experience with inventory and purchasing knowledge and control
  • Strong knowledge of food and catering trends with a focus on quality, production, sanitation, food cost controls, and presentation
Estimated Salary

$90,000 - $110,000 per year, based on location and experience.

Benefits
  • Medical, dental, vision, life insurance/AD, disability insurance, retirement plan, paid time off, holiday time off, associate shopping program, health and wellness programs, discount marketplace, identity theft protection, pet insurance, commuter benefits, employee assistance program, flexible spending accounts (FSAs)


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