Shift Manager

5 days ago


Alvin, Texas, United States McDonald's Full time
About the Role

We are seeking a highly motivated and organized Shift Manager to join our team at McDonald's. As a Shift Manager, you will be responsible for leading a team of crew members and ensuring that customers receive a fast, accurate, and friendly experience every visit.

Key Responsibilities
  • Lead shifts and ensure that crew members are meeting McDonald's standards for quality, service, and cleanliness.
  • Monitor performance during shifts and take action to ensure that the team is meeting targets.
  • Communicate with the next Shift Manager to ensure a smooth transition and prepare for the next shift.
  • Manage inventory, maintain a clean and safe environment, and ensure that all safety and security protocols are followed.
  • Provide exceptional customer service and resolve any customer complaints in a timely and professional manner.
Requirements

To be successful in this role, you will need:

  • Previous leadership experience, preferably in a restaurant, retail, or hospitality environment.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
  • Flexibility to work a variety of shifts, including evenings, weekends, and holidays.
What We Offer

As a Shift Manager at McDonald's, you will be eligible for a range of benefits, including:

  • Competitive pay and opportunities for advancement.
  • 15-25 days paid vacation and 10 paid holidays.
  • Education through Archways to Opportunity, including opportunities to earn a High School degree, college tuition assistance, and English classes as a second language.
  • Medical, dental, and vision coverage.
  • Pre-tax flexible spending accounts.
  • Short- and long-term disability, life, and accident insurance.
  • Paid leaves of absence.
  • Service awards.
  • Employee Resource Connection.
  • Adoption Assistance.
  • Matching gifts program.

We are an equal opportunities employer and welcome applications from all qualified candidates. If you are passionate about delivering exceptional customer service and leading a team, we encourage you to apply for this exciting opportunity.


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