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Retail Store Director

2 months ago


Taylor MI USA, United States Bob's Discount Furniture Full time
Job Summary

We are seeking a highly skilled and experienced Store Manager to lead our Bob's Discount Furniture store team. As a Store Manager, you will be responsible for overseeing the daily operations of the store, ensuring excellent customer service, and driving sales growth.

Key Responsibilities
  • Store Operations: Oversee and direct all aspects of store operations, including sales, customer service, inventory management, and visual merchandising.
  • Team Leadership: Lead, motivate, and develop a high-performing team of sales associates, customer service representatives, and other store staff.
  • Customer Service: Ensure exceptional customer service, responding to customer inquiries, resolving issues, and exceeding customer expectations.
  • Sales and Revenue: Develop and implement strategies to drive sales growth, achieve sales targets, and maximize revenue.
  • Inventory Management: Manage inventory levels, monitor stock levels, and ensure accurate inventory practices.
  • Store Appearance: Maintain the appearance and reputation of the store, ensuring a clean, organized, and visually appealing environment.
Requirements
  • Experience: 3+ years of retail management experience, preferably in a furniture or home goods store.
  • Leadership: Proven leadership skills, with experience in leading and developing high-performing teams.
  • Communication: Excellent communication and interpersonal skills, with the ability to effectively communicate with customers, staff, and management.
  • Problem-Solving: Strong problem-solving skills, with the ability to analyze problems, identify solutions, and implement effective solutions.