Training Operations Manager

3 weeks ago


Wake Forest, North Carolina, United States 1-800-PACK-RAT LLC Full time
About the Role

We are offering a competitive salary of $85,000 - $110,000 per year for this exciting opportunity.

The Training Director will be responsible for overseeing the development, implementation, and evaluation of all training programs within the contact center, identifying training needs, designing curriculum, managing the Training and QA leadership team(s), and ensuring alignment with business goals by assessing employee skills and performance to optimize overall employee development and organizational effectiveness.



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