Customer Engagement Specialist
4 weeks ago
**Responsibilities:**
- Provide outstanding customer service and support to customers on the phone and in-store.
- Schedule appointments and manage work orders to meet customer needs.
- Assist with various aspects of customer care, work order assistance, facility maintenance, and Outside Purchase ordering.
- Participate in routine express automotive services, including tire mounting, balancing, rotations, and repair; oil changes, fluid top-offs, lubrications, filter and bulb replacement; battery installation, starting and charging system testing; cosmetic car services, and thorough vehicle inspection.
- Maintain accurate records and follow company policies and procedures.
**Requirements:**
- High school diploma or equivalent required.
- Valid Driver's License.
- One year of related experience in the automotive service environment.
- Ability to work effectively in a fast-paced environment and prioritize tasks accordingly.
The estimated salary for this position is $50,000 - $65,000 per year, depending on location and experience.
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