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Network Implementation Program Manager

2 months ago


New York, New York, United States Lumen Full time
About Lumen

Lumen is a leading provider of communication and technology services. We connect people, data, and applications, enabling businesses to grow and thrive in a rapidly changing world.

Our company is built on a culture of teamwork, trust, and transparency. We prioritize diversity, equity, and inclusion, and we're committed to creating a workplace where everyone can succeed.

The Role

The Network Implementation Program Manager is a critical role in our organization, responsible for planning, scheduling, and managing complex projects. This position oversees the engineering and construction process, ensuring that projects are completed on time, within budget, and to the highest quality standards.

The ideal candidate will have a strong background in telecommunication network engineering, construction, maintenance, and repair. They will possess excellent leadership skills, with the ability to manage multiple priorities, build relationships with cross-functional teams, and communicate effectively with stakeholders.

Main Responsibilities
  • End-to-end project management for various projects involving the relocation, maintenance, repair, and construction of OSP facilities.
  • Oversee the construction process from site survey to completion, ensuring that projects meet quality, budget, and timeline requirements.
  • Build relationships with engineering, construction, and splicing vendors, ensuring quality of work and meeting project objectives.
  • Report on project progress and update key stakeholders and applicable systems.
  • Multi-discipline expertise and responsibility, including complex work using external vendors.
Needed Proficiency
  • Design and engineer network buildouts according to Lumen's objectives, standards, and specifications.
  • Apply in-depth knowledge of network and networking protocols, along with excellent communication skills, to perform in-depth troubleshooting.
  • Perform site surveys, feasibility studies, cost estimates, and risk assessments for network projects.
  • Support the Outside Plant (OSP) fiber network by performing on-call duties, network troubleshooting, maintenance, repairs, and analyzing complex network issues.
  • Manage and review the creation and receipt of engineering drawings, plans, specifications, contracts, and permits.
  • Coordinate and communicate with internal and external parties, including customers, vendors, contractors, regulators, and utility companies.
  • Ensure compliance with all applicable codes, regulations, policies, and procedures for network projects.
What We Look For in a Candidate
  • A valid driver's license with a satisfactory driving record.
  • A minimum of 5 years of experience in telecommunication network engineering, construction, maintenance, and repair environments.
  • Proficiency in Microsoft Office (Excel, Word, PowerPoint) along with CAD and GIS.
  • Fluency on current approved products and technology.
  • Strong leadership attributes, including the ability to lead, instruct, and delegate.
  • Excellent communication skills.
  • Strong organizational/administrative skills.
  • Ability to manage multiple priorities under tight deadlines.
  • Ability to build relationships with cross-functional partner departments, vendors, and developers.
  • Previous experience with supervision of projects and project management.
  • Possesses project management and coordination skills, as well as strong technical, analytical, and problem-solving abilities.
  • Ability to forecast.