Room Attendant

2 weeks ago


Charleston Air Force Base, United States MCR Hotels Full time

Room Attendant

The Room Attendant at MCR Hotels plays a vital role in ensuring the cleanliness and upkeep of guest accommodations and common areas. This position involves collaborating with the housekeeping team to maintain high standards of hygiene and presentation throughout the hotel.



KEY RESPONSIBILITIES:




  1. Execute daily cleaning tasks as directed by the supervisory staff.
  2. Maintain cleanliness in guest corridors, staircases, service areas, and storage rooms.
  3. Gather waste and used linens from housekeeping staff and transport them to the laundry facilities.
  4. Promptly respond to guest requests and deliver items as needed.
  5. Inspect and report the condition of furniture in public areas to management.
  6. Restock linens and guest supplies in designated areas.
  7. Assist housekeeping personnel with the removal of linens and waste from guest rooms as required.
  8. Refill amenities and supplies in assigned guest accommodations.
  9. Organize and maintain the housekeeping cart efficiently.
  10. Provide courteous service to guests and team members at all times.
  11. Possess knowledge about the hotel and its amenities.
  12. Follow established checklists diligently.
  13. Manage guest luggage or packages in storage areas as necessary.
  14. Perform additional tasks as assigned.


MINIMUM REQUIREMENTS:




  1. Exhibit a positive demeanor and eagerness to learn.
  2. Physical capability to execute job responsibilities with precision and efficiency.
  3. Ability to adhere to instructions, complete assigned tasks, and meet timelines.
  4. Effective communication skills.
  5. Willingness to work a flexible schedule, including weekends and holidays.
  6. Proficiency in Windows operating systems and basic office software.
  7. Ability to convey information clearly and effectively.
  8. Genuine desire to assist all guests.
  9. Must be at least 18 years old to fulfill this role.


PREFERRED QUALIFICATIONS:




  1. Prior experience in hotel housekeeping.
  2. Familiarity with commercial cleaning products.


ABOUT MCR HOTELS

  • MCR is recognized as the 3rd-largest hotel owner-operator in the United States.
  • Founded in 2006, MCR operates from multiple offices across the country.
  • The company manages a $5.0 billion portfolio comprising 148 premium-branded hotels with over 22,000 rooms.
  • MCR employs more than 7,000 individuals nationwide and operates hotels under various renowned brands.
  • In 2020, MCR was honored as one of Fast Company's 10 Most Innovative Travel Companies.
  • The company has received multiple awards for excellence in hospitality and development.

BENEFITS OF WORKING WITH US:

  • Employee discounts on hotel stays.
  • Weekly payment schedule.
  • Paid time off for eligible employees.
  • Retirement savings options.
  • Referral bonuses for bringing in new team members.
  • Opportunities for career growth and advancement.
  • Health, dental, and vision insurance available after 30 days for full-time employees.


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