Shift Supervisor Position

7 days ago


Shreveport, Louisiana, United States Horn Holdings Full time
About the Role

Horn Holdings is seeking an experienced Shift Supervisor to join our dynamic retail team. As a key member of our leadership team, this individual will be responsible for driving sales growth, improving customer satisfaction, and maintaining high standards of operational excellence.

Key Responsibilities:

  1. Lead by example, demonstrating strong work ethic and commitment to delivering exceptional customer service.
  2. Train and develop new hires, ensuring they have the necessary skills and knowledge to excel in their roles.
  3. Operate cash registers, process transactions, and manage cash handling procedures accurately and efficiently.
  4. Verify cash drops, conduct inventory control, and maintain stock levels to meet customer demands.
  5. Monitor and analyze sales data to identify trends and opportunities for growth.
  6. Develop and implement strategies to enhance customer satisfaction and loyalty.
  7. Collaborate with other departments to achieve business objectives and drive results.

Requirements and Qualifications:

  • High school diploma or equivalent required; associate's or bachelor's degree preferred.
  • Excellent communication and interpersonal skills.
  • Able to add, subtract, multiply, and divide in all units of measure.
  • Ability to read and comprehend English language for simple instructions.

Compensation and Benefits:

$50,000 - $60,000 per year, depending on experience. Additional benefits include paid time off, health insurance, and opportunities for career growth and professional development.


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