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Knowledge Management Team Lead

2 months ago

Hinesville, Georgia, United States Bravura Information Technology Systems, Inc Full time
Job Title: Knowledge Management Team Lead

Bravura Information Technology Systems, Inc is seeking a highly skilled Knowledge Management Team Lead to join our team. As a key member of our organization, you will be responsible for overseeing KM related projects, developing digital tools and workflows, and sustaining content management requirements.

Key Responsibilities:
  • Oversee daily operations of the Knowledge Management Office (KMO), including speaking on behalf of the KMO when not present, responding to KM-related emails, and providing information to staff and subordinates in KM-related efforts.
  • Provide technical and advisory support in implementing improved processes to gain efficiencies, such as new dashboard and reporting requirements, automating hard paper copy staff processes, or new methods of tracking strategic level events and efforts within the command.
  • Implement improved business processes, including KM tools and products, and pass solutions to appropriate POCs for review.
  • Provide content Management, SharePoint Online/Army 365/DoD365-SEC Capability Development, and Software Configuration.
  • Collaborate with G-6 personnel managing all aspects of a KM solution are technologically feasible, legal, and integrated properly with network architecture, and aligned with Cybersecurity policies and procedures.
  • Provide initial user training for all new applications and technological tools to establish user understanding and usage by the Command Group and the Office of the KMO.
  • Manage Command Group SharePoint site collection, including subpages, lists, and document libraries and permissions groups; update no less than weekly, the Key Leader Availability Report, bi-weekly the ETMS2 late task report, and twice per month, the CG SITREP Page.
  • Manage the A365 SharePoint Homepage on both SIPR and NIPR; maintain all links are current, and all featured homepage content is updated no less than once a week for news and announcements, and whenever other updated content is provided by the staff.
  • Leverage MS Power BI, MS Power Apps, and MS Power Automate to create metrics, data visualizations, and dashboards, workflows, applications, and other technical products upon request by senior leadership.
  • Provide hourly O&M support for the HQ ETMS2 interface; support includes administration of the ETMS2 application, adding and removing user accounts, troubleshooting user issues, creating, and removing organizational teams, and tracking the number of users to maintain compliance with license requirements.
  • Provide Tier one and Tier two support to HQ and direct subordinate units for administrative and organizational upkeep, issue resolution, configuration, and version upgrades of the ETMS2 tasking solution.
  • Develop and maintain an ETMS2 information SharePoint Page for use by the Staff and direct subordinate units, including points of contact for support, how to guides, ETMS2 training schedules, and any other useful information related to ETMS2 environment.
  • Provide live training (Via TEAMS) to staff and DRU's in both basic and advanced ETMS2.
Requirements:
  • 5+ years leading KM team efforts
  • Secret clearance
  • IAT Level II certification
  • BA/BS Degree or KM certs (recommended)

Bravura Information Technology Systems, Inc is an equal opportunity employer and welcomes applications from diverse candidates. If you are a motivated and experienced professional looking for a new challenge, please submit your application.