Quick Lube Store Manager

2 weeks ago


Hinesville, Georgia, United States Strickland Brothers 10 Minute Oil Change Full time
Job Overview

We are seeking a highly motivated and experienced Store Manager to join our team at Strickland Brothers 10 Minute Oil Change. As a Store Manager, you will be responsible for leading our service center team to deliver exceptional customer service and drive business growth.

Key Responsibilities
  • Lead and manage the day-to-day operations of the service center, ensuring high levels of customer satisfaction and operational efficiency.
  • Develop and implement strategies to drive sales growth, improve customer satisfaction, and increase employee engagement.
  • Manage and train a team of service center employees, providing coaching and development opportunities to ensure they have the skills and knowledge needed to succeed.
  • Monitor and analyze key performance indicators (KPIs) such as oil change count, sales, labor, and customer satisfaction scores to identify areas for improvement and implement corrective actions.
  • Ensure compliance with company policies, procedures, and regulatory requirements.
  • Build and maintain strong relationships with customers, employees, and other stakeholders to promote a positive and supportive work environment.
Requirements
  • Proven experience in a management role, preferably in the quick lube or automotive industry.
  • Excellent customer service and leadership skills, with the ability to motivate and inspire a team.
  • Strong analytical and problem-solving skills, with the ability to interpret data and make informed decisions.
  • Ability to work in a fast-paced environment and adapt to changing priorities and deadlines.
  • High school diploma or equivalent required; associate's degree or higher preferred.
What We Offer

As a Store Manager at Strickland Brothers 10 Minute Oil Change, you will have the opportunity to work for a dynamic and growing company that values its employees and customers. We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.



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