Shift Leader

3 days ago


Burlington, Massachusetts, United States Potbelly Sandwich Works Full time
Shift Leader Job Description

Potbelly Sandwich Works is seeking a skilled Shift Leader to join our team. As a Shift Leader, you will be responsible for leading a team of associates to deliver exceptional customer service and achieve sales goals.

Key Responsibilities:
  • Lead a team of associates to ensure excellent customer service and sales performance
  • Manage and develop associates to achieve their full potential
  • Ensure all security procedures are followed and back-of-the-house procedural standards are met
  • Count drawers and follow proper daily cash handling procedures
  • Prepare quality finished products efficiently and comply with health and safety standards
  • Restock food line, chips, and cooler, and clean tables, counters, floors, bathrooms, kitchen, and utensils
  • Operate cash register and handle customer complaints/issues
Requirements:
  • 1 year supervisory experience in a restaurant or retail environment
  • Ability to stand/walk for 8-9 hours or as needed, and lift up to 10 pounds frequently and up to 50 pounds occasionally
  • Food safety certification required
What We Offer:
  • Competitive pay
  • Medical, dental, and vision insurance
  • Domestic partnership benefits
  • Paid parental leave
  • FSA and HSA with employer contribution
  • Commuter benefit program
  • Retirement savings 401(k) with company match
  • Employee assistance program
  • Paid time off
  • Discount program
  • Flexible work schedule
  • Career growth opportunities

Potbelly Sandwich Works is an equal opportunity employer and welcomes diversity in the workplace.


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