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Hospitality Service Expert

2 months ago

Richmond, Virginia, United States ASM Global Full time
Job Summary

ASM Global is seeking a highly skilled and experienced Bartender to join our team. As a Bartender, you will be responsible for providing exceptional customer service, preparing and serving beverages, and maintaining a clean and organized work environment.

Key Responsibilities
  • Customer Service: Greet all guests with enthusiasm and friendliness, answer questions regarding food, beverages, and facilities, and provide accurate and polite responses.
  • Beverage Preparation: Serve alcoholic beverages in an appropriate manner consistent with company standards and liquor laws, and maintain a professional appearance at all times.
  • Team Collaboration: Communicate with food and beverage staff to ensure guest satisfaction, and maintain professional relationships with all coworkers, clients, and guests.
  • Work Environment: Maintain a safe, clean, organized, and stocked work area, and prepare work area for opening, mid-shift, and closing in accordance with company standards.
  • Guest Experience: Ensure that guests have a positive and memorable experience, and perform other duties as assigned.
Requirements
  • Education: High school diploma or equivalent preferred.
  • Experience: 1-2 years serving experience a must.
  • Skills: Excellent verbal and written communication skills, experience bartending preferred, ability to handle high stress situations, and ability to read, speak, and understand English.
  • Physical Demands: Must be able to lift and carry up to 40 pounds, stand, walk, lift, and bend for long periods of time.
  • Availability: Available to work a flexible schedule including nights, weekends, and holidays.