Healthcare Services Program Coordinator

4 weeks ago

San Francisco, California, United States Drug Free Sport LLC Full time
Job Summary

The Healthcare Services Program Coordinator is a key contributor to the Drug Free Sport International/International Doping Tests & Management (DFSI-IDTM) growing Healthcare Services division. This role operates in a fast-paced work environment, contributing to the administration of day-to-day department operations and effectively communicating with team members and clients to achieve the company's mission.

Key Responsibilities
  • Collaborate with clients to understand staffing needs and requirements, providing fulfillment progress and ensuring adequate on-site staffing is provided.
  • Utilize various channels, including job boards, social media, and direct outreach, to identify independent contractors for staffing needs.
  • Vet independent contractors and credentials to ensure alignment with clients' needs, coordinating execution of service agreements and prerequisite packets.
  • Manage the project placement process, facilitating detailed communication between clients and independent contractors, and building and maintaining strong relationships with independent contractors and clients.
  • Liaise with clients to address client feedback pertaining to independent contractors and ensure compliance and safety standards are met related to client requirements.
  • Assist with other healthcare services segments and professional and amateur sport client programs as needed, serving in the absence of other team members when necessary.
Requirements
  • Minimum of a bachelor's degree in healthcare administration, human resources, or a related field, or equivalent.
  • Proven experience in contractor staffing coordination and the fulfillment process.
  • Detail-oriented with excellent time management skills to prioritize tasks effectively.
  • Highly credible, ethical, and persuasive interpersonal communication skills.
  • Proficient in critical thinking and problem-solving, with a proactive approach in identifying and addressing challenges.
  • Skilled in software applications, including Microsoft Office and intermediate-level Excel.
  • Willingness and ability to travel domestically, including upon short notice and weekends.
Competencies
  • Planning and Organizational Development: Ability to efficiently organize and prioritize multiple tasks, effectively planning ahead while being flexible with unexpected changes.
  • Effective Communication: Proficient in all forms of communication, creating positive relationships with colleagues, clients, and vendors.
  • Customer Service Orientation: Has a propensity for serving the needs of the client and organizational staff, being attentive and decisive.
  • Integrity and Reliability: Takes personal responsibility for job performance, maintaining high-level professionalism and confidentiality.
  • Motivation for Achievement: Strong initiative, displaying energy and enthusiasm in approaching the job, generating ideas for improvement, and continually working toward exceeding expectations.

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