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Commercial Cleaning Area Supervisor

2 months ago

Miami, Florida, United States Stockton Maintenance Group LLC Full time

FULL-TIME AREA SUPERVISOR FOR A COMMERCIAL JANITORIAL FIRM

Compensation includes salary, vehicle expenses, health benefits, paid time off, and holidays.

This role demands strong leadership, practical judgment, advanced organizational skills, and the capability to develop and implement effective programs, systems, and policies. The Area Supervisor will also be responsible for delegating tasks to cleaning teams.

  • Conduct customer visits as needed, particularly in response to complaints or requests from management.
  • Oversee production across various accounts within the company.
  • Collaborate with the operations manager to address and resolve complaints.
  • Manage inspections, complaints, and work orders, adapting to daily developments.
  • Facilitate daily meetings with the operations manager and other supervisors.
  • Perform regular site visits to identify and address problem areas, ensuring quality inspections.
  • Communicate issues from each location back to the office as necessary.
  • Engage in follow-up customer service calls to ensure satisfaction.
  • Utilize a time management system to organize personal and team schedules effectively.
  • Address deficiencies with cleaning crews promptly.
  • Continuously enhance work quality and implement necessary quality control measures.

Job Requirements:

  • A minimum of 2 years in a supervisory role within the cleaning industry.
  • Preferred experience in janitorial or maintenance operations.
  • Flexibility to work varied hours, including second shifts.
  • Willingness to assist cleaning crews as needed.
  • Experience with high-volume commercial cleaning for retail chains is advantageous.
  • Knowledge of proper floor care techniques is essential.
  • Reliable transportation for travel to multiple account locations.
  • Strong customer service and troubleshooting skills, along with a collaborative work ethic.
  • Ability to interpret and apply company policies effectively.
  • Capability to manage multiple responsibilities successfully.
  • Excellent organizational skills are required.
  • Bilingual candidates (English/Spanish) are preferred.
  • Punctuality in adhering to work schedules and report submissions is crucial.
  • Ability to make immediate decisions and resolve issues with cleaning crews.