High-Performing Delivery Operations Manager

5 days ago


Poway, California, United States Elemy Full time
Company Overview:
We are a rapidly expanding independent Amazon Delivery Service Partner dedicated to delivering exceptional customer experiences while fostering a culture of safety, efficiency, and collaboration. Our mission is to consistently meet and exceed the expectations of Amazon customers through reliable and timely delivery services.

About Elemy:
We strive to be a leader in our industry by prioritizing innovation, customer satisfaction, and employee growth. Our team is passionate about making a difference in the lives of Amazon customers and contributing to the success of our business.

Salary and Benefits:
This full-time position offers an attractive salary of $21/hour with opportunities for overtime pay, bonuses, and comprehensive benefits. We believe in rewarding our employees for their hard work and dedication to our company's mission.

Job Description:
The successful candidate will oversee the day-to-day operations of our delivery service, ensuring maximum efficiency and effectiveness in all aspects of the business. This role requires strong leadership, strategic thinking, and a commitment to customer satisfaction. The ideal candidate will have a proven track record of managing and improving operational performance, efficiency, and customer satisfaction.

Key Responsibilities:
  • Oversee the day-to-day operations of our delivery service
  • Develop and implement strategies to improve operational performance and efficiency
  • Maintain a positive working relationship with internal and external stakeholders
  • Lead a diverse team of employees and provide coaching and development opportunities

Requirements and Qualifications:
To succeed in this role, you must have at least 1 year of experience as a Dispatcher for an Amazon DSP. You should possess strong leadership skills, excellent problem-solving and decision-making abilities, and a deep understanding of Amazon's delivery operations, processes, and performance metrics. Proficiency in Microsoft Office Suite, especially Excel, and experience with routing and dispatch software are also essential.

Work Environment:
This position is based in Poway, CA, and offers the opportunity to work in a fast-paced and dynamic environment. If you are a motivated and results-driven individual who thrives in a collaborative setting, we encourage you to apply for this exciting opportunity.

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